
Train Talk (TNT) CMS Survey Readiness
This webinar covers survey priority for all Medicare and Medicaid provider and suppliers, discussing important topics like compliance surveys and hot spots that include COVID-19, natural disasters, economic downturn and supply shortages. Additional topics include the CMS self-assessment infection control survey, previous survey and deficiency reports, tips to prepare for survey success, and links to valuable resources.
Train Talk (TNT) CMS Survey Readiness
This webinar covers survey priority for all Medicare and Medicaid provider and suppliers, discussing important topics like compliance surveys and hot spots that include COVID-19, natural disasters, economic downturn and supply shortages. Additional topics include the CMS self-assessment infection control survey, previous survey and deficiency reports, tips to prepare for survey success, and links to valuable resources.

Disaster Preparedness
Course overview
This disaster preparedness training reviews the importance of emergency preparedness for healthcare organizations. Examples of disasters and emergency situations discussed in this course include natural and man-made disasters and public health emergencies such as the COVID-19 pandemis. This training is a pre-recorded webinar, and touches on compliance requirements that employers, particularly healthcare organizations, must include in their emergency preparedness plans. These include program management, planning, implementation, testing and exercises, and program improvement.
Goal
This course is designed to equip health professionals with knowledge of disaster planning and emergency preparedness requirements specified by the Occupational Safety and Health Administration (OSHA).
Disaster Preparedness
Course overview
This disaster preparedness training reviews the importance of emergency preparedness for healthcare organizations. Examples of disasters and emergency situations discussed in this course include natural and man-made disasters and public health emergencies such as the COVID-19 pandemis. This training is a pre-recorded webinar, and touches on compliance requirements that employers, particularly healthcare organizations, must include in their emergency preparedness plans. These include program management, planning, implementation, testing and exercises, and program improvement.
Goal
This course is designed to equip health professionals with knowledge of disaster planning and emergency preparedness requirements specified by the Occupational Safety and Health Administration (OSHA).

Risk Management and Patient Safety
Course overview
This comprehensive course focuses on risk management and patient safety in healthcare. Participants will gain a thorough understanding of the importance of risk management in reducing adverse events, errors, and system failures to protect patients, staff, and the healthcare facility. The course explores the connection between risk management and patient safety, highlighting the identification of risks, best practices, and the use of evidence-based guidelines. Additionally, participants will examine compliance considerations, including malpractice claims, legal liabilities, and the role of risk management in corporate compliance programs for healthcare entities. The material aligns with patient care guidelines and aims to improve care practices and achieve optimal patient outcomes while adhering to reimbursement rates set by the CMS for Medicaid and Medicare beneficiaries.
Goal
This course is designed to equip healthcare professionals with the necessary knowledge and skills to effectively manage risks and enhance patient safety. By understanding the connection between risk management and patient outcomes, participants will be able to identify, mitigate, and prevent adverse events, errors, and system failures, ensuring the well-being of patients and promoting a culture of safety within healthcare organizations.
Risk Management and Patient Safety
Course overview
This comprehensive course focuses on risk management and patient safety in healthcare. Participants will gain a thorough understanding of the importance of risk management in reducing adverse events, errors, and system failures to protect patients, staff, and the healthcare facility. The course explores the connection between risk management and patient safety, highlighting the identification of risks, best practices, and the use of evidence-based guidelines. Additionally, participants will examine compliance considerations, including malpractice claims, legal liabilities, and the role of risk management in corporate compliance programs for healthcare entities. The material aligns with patient care guidelines and aims to improve care practices and achieve optimal patient outcomes while adhering to reimbursement rates set by the CMS for Medicaid and Medicare beneficiaries.
Goal
This course is designed to equip healthcare professionals with the necessary knowledge and skills to effectively manage risks and enhance patient safety. By understanding the connection between risk management and patient outcomes, participants will be able to identify, mitigate, and prevent adverse events, errors, and system failures, ensuring the well-being of patients and promoting a culture of safety within healthcare organizations.

Code of Conduct for Medicare
The course provides the conceptual framework of important considerations for establishing and maintaining a Code of Conduct and how it compliments and reinforces an organizations Compliance Program. The essential elements of a Compliance Program such as written policies and procedures, compliance programs, compliance committees, establishing a code of conduct, audits, consistent discipline, and corrective action. Real-life scenarios will be presented to help you understand how the Code of Conduct is used in the workplace.
Code of Conduct for Medicare
The course provides the conceptual framework of important considerations for establishing and maintaining a Code of Conduct and how it compliments and reinforces an organizations Compliance Program. The essential elements of a Compliance Program such as written policies and procedures, compliance programs, compliance committees, establishing a code of conduct, audits, consistent discipline, and corrective action. Real-life scenarios will be presented to help you understand how the Code of Conduct is used in the workplace.

Introduction to Fraud, Waste, and Abuse
Course overview
This course provides a basic overview of the Medicare program and orients the learner to instances of fraud and abuse in how Medicare is managed in relation to the role of healthcare providers. The course provides case examples to help learners examine the practical implications of fraud, waste and abuse in Medicare, discusses existing mechanisms for prevention, and reviews processes for reporting wrong-doing. This course must be taken in combination with the web-based CMS training ??ombating Medicare Parts C and D Fraud, Waste, and Abuse??to ensure full compliance with requirements for providers participating in the Medicare Program.
Goal
This course orients learners to basic concepts of Fraud, Waste and Abuse, and identifies key actors in ensuring compliance with federal regulations concerning the Medicare program.
Introduction to Fraud, Waste, and Abuse
Course overview
This course provides a basic overview of the Medicare program and orients the learner to instances of fraud and abuse in how Medicare is managed in relation to the role of healthcare providers. The course provides case examples to help learners examine the practical implications of fraud, waste and abuse in Medicare, discusses existing mechanisms for prevention, and reviews processes for reporting wrong-doing. This course must be taken in combination with the web-based CMS training ??ombating Medicare Parts C and D Fraud, Waste, and Abuse??to ensure full compliance with requirements for providers participating in the Medicare Program.
Goal
This course orients learners to basic concepts of Fraud, Waste and Abuse, and identifies key actors in ensuring compliance with federal regulations concerning the Medicare program.

Deficit Reduction Act / False Claims Act / Employee Protection Act
The Deficit Reduction Act, False Claims Act, and Employee Protection Act aim to protect against fraud, waste, and abuse. These acts have been established by the federal government. A healthcare organization’s compliance with these acts is key to protecting its employees, contractors, and patients. To ensure full compliance, adequate education, training, and implementation of these guidelines is necessary for all healthcare personnel.
This course will cover specific guidelines, required documentation, and actions for the Deficit Reduction Act, False Claims Act, and Employee Protection Act. Course expiration date: 6/18/2026
Deficit Reduction Act / False Claims Act / Employee Protection Act
The Deficit Reduction Act, False Claims Act, and Employee Protection Act aim to protect against fraud, waste, and abuse. These acts have been established by the federal government. A healthcare organization’s compliance with these acts is key to protecting its employees, contractors, and patients. To ensure full compliance, adequate education, training, and implementation of these guidelines is necessary for all healthcare personnel.
This course will cover specific guidelines, required documentation, and actions for the Deficit Reduction Act, False Claims Act, and Employee Protection Act. Course expiration date: 6/18/2026

Affordable Care Act
The Affordable Care Act is transforming healthcare delivery in the United States and has many provisions that organizations and staff must implement to maintain compliance.
The landmark passage of the Affordable Care Act, commonly referred to as Obama Care or ACA, was enacted in 2009, with various parts of the law being phased in through 2014. If you are a care provider, it is important to understand the major changes in healthcare insurance regulations and how they impact patients and the care and services that you are providing. This course will provide an overview of the ACA and its effect on coverage, costs, and care. In addition, you will cover the preventative care benefits covered under the ACA, referrals and out-of-area emergency care.
Affordable Care Act
The Affordable Care Act is transforming healthcare delivery in the United States and has many provisions that organizations and staff must implement to maintain compliance.
The landmark passage of the Affordable Care Act, commonly referred to as Obama Care or ACA, was enacted in 2009, with various parts of the law being phased in through 2014. If you are a care provider, it is important to understand the major changes in healthcare insurance regulations and how they impact patients and the care and services that you are providing. This course will provide an overview of the ACA and its effect on coverage, costs, and care. In addition, you will cover the preventative care benefits covered under the ACA, referrals and out-of-area emergency care.

Identifying & Reporting Child Abuse and Neglect
Course overview
Child abuse and neglect are among the nations most serious issues. In this course you will learn how to identify the different types of child abuse and potential signs of neglect. This course also covers compliance with reporting suspected abuse and neglect to the proper authorities and how to manage the process with the adults or others that may be involved.
Goal
This course is designed to equip health professionals with knowledge of how to identify and report neglect and abuse, across the USA States are required to have provisions or procedures for reporting known or suspected instances of abuse and neglect.
Identifying & Reporting Child Abuse and Neglect
Course overview
Child abuse and neglect are among the nations most serious issues. In this course you will learn how to identify the different types of child abuse and potential signs of neglect. This course also covers compliance with reporting suspected abuse and neglect to the proper authorities and how to manage the process with the adults or others that may be involved.
Goal
This course is designed to equip health professionals with knowledge of how to identify and report neglect and abuse, across the USA States are required to have provisions or procedures for reporting known or suspected instances of abuse and neglect.

Reopening of Ambulatory Surgery Centers and Uncertainty
Identify and utilize comparative data to predict survey hot spots as well as identify trends in CMS compliance deficiency findings. | The Effect of COVID-19 on survey priorities and the importance of non-complacency. | Implement effective processes to engage providers and staff by eliciting feedback on how to remove hidden performance roadblocks that cause repeated survey deficiencies. | Explain how to create a survey SWAT team that is trained and proactive in holding providers and staff accountable to eliminate error tolerance. | Become more familiar with available technologies to reduce labor intensive processes and how to conduct more frequent and effective mini-mocky surveys.
Reopening of Ambulatory Surgery Centers and Uncertainty
Identify and utilize comparative data to predict survey hot spots as well as identify trends in CMS compliance deficiency findings. | The Effect of COVID-19 on survey priorities and the importance of non-complacency. | Implement effective processes to engage providers and staff by eliciting feedback on how to remove hidden performance roadblocks that cause repeated survey deficiencies. | Explain how to create a survey SWAT team that is trained and proactive in holding providers and staff accountable to eliminate error tolerance. | Become more familiar with available technologies to reduce labor intensive processes and how to conduct more frequent and effective mini-mocky surveys.
Learning