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The Opioid Crisis and
Solution Series

The MedTrainer Opioid Crisis and Solutions series is complete with four core topics: Prescription Drug Abuse, Responsible Opioid Prescribing, Drug-Seeking Behavior, Recognizing Staff with Substance Abuse Disorders.


Needs Assessment

The capstone of this series, which pulls the regulations, data, resources, and challenges, is entitled The Opioids Crisis -Interventions and Innovations. The series includes an easy-to-find resource and regulations guide for national and state requirements.

There are many concerns that healthcare organizations, providers, and clinicians have in common with the ongoing national focus on opioid abuse and addiction. There is a tremendous amount of information and recommendations for how to best manage organizational and individual responsibilities to reduce the sources of this issue, but it is often difficult for the busy clinician and provider to get a national view and a local perspective.

The opioid epidemic is the deadliest drug overdose crisis in the United States. The Centers for Disease Control and Prevention reported that more than 72,000 people died of overdoses and that two-thirds of those deaths were linked to prescription opioids. In October of 2017, a national opioid crisis was declared and Patrice A. Harris, MD, chair of the American Medical Association Opioid Task Force, immediately responded by stating that “Ending the epidemic will require physicians, insurers, drug manufacturers, and the government to follow through with resources, evidence-based treatment plans and smart public policies at the national and state levels”.

A major contributing factor to the opioid crisis in the United States is the amount of opioid medication-assisted treatment that has been steadily increasing over the past decade, as well as the steady increase in patients seeking relief from acute and chronic pain. This series is designed in response to the opioid crisis, and to provide informational courses and resources to consolidate the best-practices for addressing this issue in the healthcare environment.

Overall Goal

The goal of this activity is to:

Provide healthcare practitioners with an overview of the current opioid crisis and the available resources to address the challenges that healthcare practitioners encounter related to opioids.

Discuss how to recognize the warning signs of drug-seeking behaviors in patients and staff and how to utilize assessment tools.

Discuss the factors related to the role healthcare practitioners play in prescribing opioids, overdose prevention, and the availability of assessment tools and treatment alternatives.

Identify resources at the state and federal level, including current regulations regarding opioid prescribing and opioid misuse.

Course Modules

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Prescription Drug Abuse

This course will assist clinicians and providers with identifying the patient populations that are the greatest risk, the various types of commonly abused prescription medications.

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Responsible Opioid Prescribing

This course reviews the current prescribing guidelines from the Centers for Disease Control and Prevention, including important feedback from key stakeholders.

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Recognizing Staff With Substance Abuse Disorders

This course reviews the signs of addiction that employees, including providers, may display in the workplace, as well as the available state and federal resources.

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Drug-Seeking Behavior

This course provides clinicians and providers with a detailed understanding of how to identify patterns of drug-seeking behavior that can result in an opioid overdose.

By participating in this series,
participants will:

Know how to access and utilize the new specific state requirements and resources for appropriate pain management and opioid prescribing

Recognize common habits of opioid addiction, which allows the healthcare professional to address this behavior professionally and legally.

Be familiar with the rights and responsibilities of the employer to address any issues.

Receive a 360° view of the national opioid crisis, and position statements from key healthcare associations and best practices to better understand their role in combating the opioid crisis.

Course Requirements

1. Enrollment

Enroll in the course series by contacting your organization’s
designated MedTrainer account manager.


2. Quiz

Take the quizzes presented throughout the course to ensure proper learning and understanding of information to acquire continuing education credits.


3. Evaluation

Complete all the course work, course evaluation, and the
final test with a score of 70% or better. Download or
print your certificate of completion.


4. Certificate

SDS sheets, Equipment, Incident Reports, and Safety Plans from one, simple-to-use platform.


Additional Course Information

This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education through the joint providership of The University of Arizona College of Medicine – Tucson and MedTrainer. The University of Arizona College of Medicine – Tucson is accredited by the ACCME to provide continuing medical education for physicians.

The University of Arizona College of Medicine – Tucson designates this enduring material for a maximum of 2 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

This course includes an assessment of 10 questions that you must pass with a score of 70% or above to receive credit for participation. You are allowed unlimited re-attempts.

Current CME Approval Period: 10/1/2018 through 9/30/2020
Most Recent Review by Author: 8/14/2018

All Faculty, CME Planning Committee Members, and the CME Office Reviewers have disclosed that they do not have any relevant financial relationships with commercial interests that would constitute a conflict of interest concerning this CME activity.

There is no commercial support for this activity.

The following faculty have disclosed that they have no financial interest, arrangement, or affiliation that would constitute a conflict of interest concerning this CME/CE activity. They have stated that their presentations do not include discussion of commercial products or devices or unlabeled/investigational drug use.


Patrick Williams, MD: Oncologist/Hematologist at Norton Healthcare.
Kenneth Gallion, DDS: Dentist.
Kimberly A. Mulqiun, MBA, BSN, RN, CPHQ, DON-CLTC, LSSMBB: Lead Nurse Planner.
Brian Williams, MHA, MBA: Director of Compliance and Regulatory Affairs, MedTrainer.
Jennifer Gallion RDH: Reviewer.

Planning Committee

Steve Gallion, BS: Chief Executive Officer.
Jorge Fernández, BS: Chief Operating Officer.
Kenneth Gallion, DDS (Chair).
Kimberly A. Mulqiun, MBA, BSN, RN, CPHQ, DON-CLTC, LSSMBB: Lead Nurse Planner.
David Powers, DDS: President of the International Academy of Mini Dental Implants.
Ted Gottis, JD: Sr. Vice President, MT | Credentialing Division, Co-Founder of the Nonprofit Network and former Research Associate for Lexis/Nexis.
Todd Friedman, Esq.: The Law Offices of Todd M. Friedman PC.
Brian Williams, MHA, MBA: Director of Compliance and Regulatory Affairs.

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What are our clients saying?

Raquel LaFleurStephanie TillmanWendy P. PartainSheri KruegerRivera, LakeshaPaul Sygall
"No one has given me any complaints about the BLS course. It is nice that they can stop and restart when necessary. Really is a benefit that they an continue patient care without having to leave the office for a few hours to attend a class off campus."
Raquel LaFleur
Administrative Assistant ( Arbor Family Health )
"BLS training has been so much easier for us in scheduling and having staff complete.We are very satisfied on this service and appreciate the price match that you are able to provide for our group."
Stephanie Tillman
Executive Assistant ( Southeast Lung Associates )
"The BLS renewal courses have been a real lifesaver! Instead of having to schedule classes and block out office time for our providers to take a 3 - hour class to renew their certifications, the can now take the online course at their convenience. I love the ability to assign them myself and give them a “due date” for completion. When they complete the course, the new temporary certification card is attached to their course certificate and the permanent card is automatically mailed to the address on file in MedTrainer. What else can I say? It is a ‘win-win’!."
Wendy P. Partain
Human Resources/Credentialing Specialist ( Urological Associates of Savannah, P.C )
"The BLS and ACLS courses are very convenient for our staff since they are done right on line through MedTrainer. Much nicer than-having morning or evening classes to try and get our staff to attend. It is a nice option and easy to use product"
Sheri Krueger
Director of Cardiovascular Services ( Heart and Vascular Institute of Wisconsin )
" Unfortunately, the person who was assigned to viewing and assigning the courses to providers is currently furloughed due to this lovely pandemic. She would be the best person to provide a testimonial to be completely honest.I will say we are using the program as a remedy for providers who score lower than our expectations on Press Ganey scores in specific areas. "
Rivera, Lakesha
"We found the program satisfactory to fit our needs for re-certification. As with all of these programs, it is time consuming, often redundant, and unfortunately, it lacks the "practical" simulation of a "mega-code". In spite of those shortcomings, the program, itself, was clear, concise, well planned and executed, and appreciated by our group. The information was practical, up to date and provided in an unbiased manner. There were no "gimmicks" or "short cuts", per se, and no extraneous advertisements and/or distractions that interfered with the learning process."
Paul Sygall
Greenwich Anesthesiology Associates