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Providing Medication Assistance
This course will cover techniques and methods to ensure safe and accurate medication administration.
3600 m 36 months
Providing Medication Assistance

This course will cover techniques and methods to ensure safe and accurate medication administration by ensuring the correct medication and route and taking vital signs. This course will also review administering non-injectable medications; pill forms, including identification of pills that cannot be crushed; non-injectable liquid forms, including those administered by syringe or dropper and eye and ear drops; suppository forms; and topical forms.

Course Objectives
  • Administer the rights of medication administration
  • Properly obtain and document vital signs
  • Identify the various techniques used to administer medications in different forms
Course References
  • Doyle & McCutcheon. (2020). non-parenteral medication administration: administering medications by mouth and gastric tube. In Clinical procedures for safer patient care. Accessed September 1, 2022
  • Doyle & McCutcheon. (2020). non-parenteral medication administration: administering topical medications. In Clinical procedures for safer patient care. Accessed September 1, 2022, https://med.libretex
  • Doyle & McCutcheon. (2020). non-parenteral medication administration: administering medications rectally and vaginally. In Clinical procedures for safer patient care. Accessed September 1, 2022, http
  • Doyle & McCutcheon. (2020). non-parenteral medication administration: instilling eye, ear, and nose medications. In Clinical procedures for safer patient care. Accessed September 1, 2022 https://med.
  • Doyle & McCutcheon. (2020). non-parenteral medication administration: safe medication administration. In Clinical procedures for safer patient care. Accessed August 31, 2022, https://med.libretexts.o
  • Johns Hopkins Medicine. (n.d). Vital signs (body temperature, pulse rate, respiration rate, blood pressure). Accessed August 31, 2022, https://www.hopkinsmedicine.org/health/conditions-and-diseases/vi
  • Lindblad, M, Flink, M., & Ekstedt, M. (2017). Safe medication management in specialized home healthcare - an observational study. PubMed Central, 17, 598. Accessed August 30, 2022, https://doi.org/10.
  • National Library of Medicine. (2021, December 10). Liquid medication administration. https://medlineplus.gov/ency/article/002209.htm. Medline Plus. Accessed September 1, 2022
  • National Library of Medicine. (2021, September 12). Nursing rights of medication administration. StatPearls. Accessed August 30, 2022, https://www.ncbi.nlm.nih.gov/books/NBK560654/.
  • National Library of Medicine. (2021, July 27). Pulse oximetry. Medline Plus. Accessed August 30, 2022, https://medlineplus.gov/lab-tests/pulse-oximetry/.
  • National Library of Medicine. (2021, January 16). Vital signs. Medline Plus. Accessed August 30, 2022, https://medlineplus.gov/ency/article/002341.htm.
0
3600 m 36 months
Family Medical Leave Act (FMLA)
Here, we will learn about what the FMLA is, the basic provisions of the law.
25 m 24 months
4.5
Family Medical Leave Act (FMLA)

Welcome to the Family Medical Leave Act (FMLA) training session. Here, we will learn about what the FMLA is, the basic provisions of the law. By the end of the session, you will be able to understand employer coverage and employee eligibility as well as what actions are prohibited by the law. Topics covered include employers covered by FMLA, employer requirements, eligibility, submitting notice, special circumstances, and employer actions prohibited by the FMLA.

Course Objectives
  • Understand the basic provisions of the Family Medical Leave Act
  • Understand employer coverage and employee eligibility
  • Know what is prohibited by the FMLA
Course References
  • Civil money penalty inflation adjustments. (n.d.). Retrieved April 30, 2021, from https://www.dol.gov/agencies/whd/resources/penalties
  • Fact sheet: Final rule to amend the definition of spouse in the family and medical leave act regulations. (n.d.). Retrieved April 30, 2021, from https://www.dol.gov/agencies/whd/fmla/spouse/fact-sheet
  • Family and medical leave act. (n.d.). Retrieved April 30, 2021, from https://www.dol.gov/agencies/whd/fmla
  • Final rule to amend the definition of spouse in the family and medical leave act regulations. (n.d.). Retrieved April 30, 2021, from https://www.dol.gov/agencies/whd/fmla/spouse
4.5
25 m 24 months
Equipment, Decontamination, and Risk Reduction for Hazardous Drugs
Equipment, Decontamination, and Risk Reduction for Hazardous Drugs
30 m 36 months
5
Equipment, Decontamination, and Risk Reduction for Hazardous Drugs

This course will discuss how to perform risk assessments for hazardous drugs to determine levels of containment needed for best protection. It will detail types of containment used in both sterile and nonsterile compounding procedures. This course will also teach learners how to reduce risk of occupational exposures through proper handling and storage. Lastly, it will describe decontamination strategies and how to manage spills and accidental exposure appropriately.

Course Objectives
  • Identify important aspects of a risk assessment for hazardous drugs
  • Describe containment strategies when working with hazardous drugs
  • Implement risk reduction techniques for best protection against occupational exposure
Course References
  • Commission on Accreditation of Rehabilitation Facilities (CARF). (2021). Behavioral Health.
  • NIOSH [2016]. NIOSH list of antineoplastic and other hazardous drugs in healthcare settings, 2016. By Connor TH, MacKenzie BA, DeBord DG, Trout DB, O’Callaghan JP. Cincinnati, OH: U.S. Department of H
  • Occupational Safety and Health Administration. (n.d.). Controlling Occupational Exposure to Hazardous Drugs. United States Department of Labor. Retrieved July 27, 2022, from https://www.osha.gov/hazar
  • The Joint Commission. (2022, January 1). Comprehensive Accreditation Manual for Home Health Care.
  • United States Pharmacopeial Convention. (1 May 2020). General Chapters <795> Pharmaceutical Compounding- Nonsterile Preparations. Retrieved on July 13, 2022 from https://www.uspnf.com/sites/default/fi
  • United States Pharmacopeial Convention. (1 May 2020). General Chapters <797> Pharmaceutical Compounding- Sterile Preparations. Retrieved on July 13, 2022 from https://www.uspnf.com/sites/default/files
  • United States Pharmacopeial Convention. (2017). USP General Chapter <800> Hazardous Drugs- Handling in Healthcare Settings. Retrieved on July 26, 2022 from https://www.usp.org/sites/default/files/usp/
5
30 m 36 months
Cultural Competency for Healthcare Professionals
This course will review the importance of integrating culturally competent practices in healthcare
120 m 36 months
The Importance of Cultural Competency in Healthcare

The ability to provide culturally competent care and foster a workplace that incorporates shared values and plays a vital role in the healthcare community. This course is designed to help provide a thorough understanding of certain cultural barriers, which will help develop effective strategies for healthcare professionals to become culturally competent. This course will provide healthcare professionals with the knowledge, skills, and strategies necessary to provide culturally competent and responsive care to all patients. Topics covered include cultural competency, national standards, barriers to cultural competency, unconscious bias, gender disparities, identity and expression, and strategies to provide care that is equitable, diverse, and inclusive. This course meets the State of Nevada Cultural Competency Training, required by health care facility staff; standards NRS 449.103.

Course Objectives
  • Define the general principles of cultural competency.
  • Describe the difference between conscious and unconscious biases and understand how they can impact health outcomes for patients.
  • Understand the health inequities and barriers surrounding various cultural differences.
  • Understand assumptions and myths of various concepts and groups detailed in the presentation and be able to identify those issues in the health care setting and mitigate those issues.
  • Deploy best practice approaches toward providing quality care for all groups to ensure that all individuals have access to culturally and linguistically appropriate care.
  • Establish welcoming and safe environments within respective facilities.
Course References
  • American Psychological Association. (2021). Inclusive language guidelines. https://www.apa.org/about/apa/equitydiversity-inclusion/language-guidelines.pdf
  • Baah, F. O., Teitelman, A. M., & Riegel, B. (2019). Marginalization: Conceptualizing patient vulnerabilities in the framework of social determinants of health-An integrative review. Nursing inquiry, 2
  • Babyar J. (2018). Equitable health: let's stick together as we address global discrimination, prejudice and stigma. Archives of public health = Archives belges de sante publique, 76, 44. https://doi.o
  • Baumgartner, J., Collins, S., Radley, D., Schneider, E., & Zephyrin, L. (2021). Achieving Racial and Ethnic Equity in U.S. Health Care: A Scorecard of State Performance. Retrieved from https://www.co
  • Brown, N., Renjen, P., Williams, M. (2022). Why ESG must include health equity. Retrieved from https://www.weforum.org/agenda/2022/04/why-esg-must-include-health-equity/
  • Centers for Disease Control and Prevention. (XX). Disability and Health Promotion. Retrieved from https://www.cdc.gov/ncbddd/disabilityandhealth/index.html
  • Centers for Disease Control and Prevention. (2020). Older Adults. Retrieved from https://www.cdc.gov/healthliteracy/developmaterials/audiences/olderadults/index.html
  • Centers for Disease Control and Prevention (2022). Patient-Centered Care for Transgender People: Recommended Practices for Health Care Settings. Retrieved from https://www.cdc.gov/hiv/clinicians/trans
  • Cree R., Okoro C., Zack M., & Carbone E. (2020). Frequent Mental Distress Among Adults by Disability Status, Disability Type, and Selected Characteristics – United States 2018. Morbidity and Mortality
  • Davison, K., Queen, R., Lau, F., & Antonio, M. (2021). Culturally Competent Gender, Sex, and Sexual Orientation Information Practices and Electronic Health Records: Rapid Review. JMIR medical informat
  • Ehie, O., Muse, I., Hill, L., & Bastien, A. (2021). Professionalism: microaggression in the healthcare setting. Current opinion in anaesthesiology, 34(2), 131–136. https://doi.org/10.1097/ACO.00000000
  • Health and Human Services. (2022). Protecting the Rights of Lesbian, Gay, Bisexual, Transgender, Queer, and Intersex (LGBTQI+) People. Retrieved from https://www.hhs.gov/ocr/lgbtqi/index.html
  • HHS Office of Population Affairs. (2022). Gender-Affirming Care and Young People. Retrieved from https://opa.hhs.gov/sites/default/files/2022-03/gender-affirming-care-young-people-march-2022.pdf
  • Huziej, M. (2021). The different types of discrimination in health and social care? Retrieved from https://cpdonline.co.uk/knowledge-base/care/the-different-types-of-discrimination-in-health-and-socia
  • Kotadia, S., Marcelin, J., Maldonado, Y., & Siraj, D. (2019). The Impact of Unconscious Bias in Healthcare: How to Recognize and Mitigate It, The Journal of Infectious Diseases. 220(2). S62-S73. https
  • Lahijanian, B., & Alvarado, M. (2021). Care Strategies for Reducing Hospital Readmissions Using Stochastic Programming. Healthcare (Basel, Switzerland), 9(8), 940. https://doi.org/10.3390/healthcare90
  • Nair, L., & Adetayo, O. A. (2019). Cultural Competence and Ethnic Diversity in Healthcare. Plastic and reconstructive surgery. Global open, 7(5), e2219. https://doi.org/10.1097/GOX.0000000000002219
  • Osta, K. & Vasquez, H. (n.d.). Implicit Bias and Structural Racialization. National Equity Project. Retrieved from https://static1.squarespace.com/static/5e32157bff63c7446f3f1529/t/5f173bc8da7d1115210
  • Ransome, Y. (2020). Religion, Spirituality, and Health: New Considerations for Epidemiology. American Journal of Epidemiology, 189 (8)755-758. https://doi.org/10.1093/aje/kwaa022
  • Seervai, S., Shah, S., & Shah, T. (2019). The Challenges of Living with a Disability in America, and How Serious Illness Can Add to Them. Retrieved from https://doi.org/10.26099/ywk5-3z94
  • Swihart, D., and Martin, R., Cultural Religious Competence In Clinical Practice, February 17, 2020, Retrieved at https://www.ncbi.nlm.nih.gov/books/NBK493216/
  • Text - H.R.5 - 117th Congress (2021-2022): Equality Act. (2021, March 17). http://www.congress.gov/
  • The Joint Commission. (2022). Case Example #6 Call me by my name: A case of transgender health inequity. Retrieved from https://www.jointcommission.org/-/media/tjc/newsletters/case-example-6.pdf
0
120 m 36 months
PSC Policy Quiz
Physicians Surgical Center Policy Quiz.
60 min 36 months
PSC Policy Quiz

Physicians Surgical Center Policy Quiz.

Course Objectives
  • Review and understand PSC policies.
Course References
    0
    60 min 36 months
    What is Precision? What is Required and How Often?
    Define precision using examples from the clinical laboratory.
    15 m 24 months
    What is Precision? What is Required and How Often?

    Precision is a measure of how well a test system or instrument gives the same result when the same sample is run repeatedly. For some instruments and tests, the manufacturer specifies the expected precision. However, precision can be impacted by multiple factors and the ability of the test to produce the correct level of precision in the laboratory must be verified. Acceptable precision also needs to be determined for laboratory-developed or modified tests. In this course, we will define precision using examples from the clinical laboratory. We will discuss regulations that apply to precision, including as part of validation or verification procedures and as part of requirements for controls. We will also discuss documentation of precision standards for tests and of control results

    Course Objectives
    • Define precision in the context of clinical laboratory tests
    • Demonstrate knowledge of the standards and regulations that apply to precision of clinical laboratory tests
    • Understand when and how precision needs to be verified
    • Evaluate the examples provided and understand how they apply within the clinical laboratory setting
    Course References
    • https://www.ecfr.gov/cgi-bin/retrieveECFR?gp=1&SID=c36c5a19a188f6f0b0a814ee47ea085f&ty=HTML&h=L&mc=true&r=SECTION&n=se42.5.493_11253
    • https://www.ecfr.gov/cgi-bin/retrieveECFR?gp=1&SID=c36c5a19a188f6f0b0a814ee47ea085f&ty=HTML&h=L&mc=true&r=SECTION&n=se42.5.493_11256
    • http://www.clinlabnavigator.com/precision.html
    • http://www.clinlabnavigator.com/qualitative-assay-validation.html
    • http://www.cola.org/wp-content/uploads/2016/08/LG132015.pdf
    0
    15 m 24 months
    Emergency Preparedness and Code of Conduct for Home Health Agencies and Hospices
    This course will provide detailed information on emergency preparedness plan for HH.
    20 m 36 months
    Emergency Preparedness and Code of Conduct for Home Health Agencies and Hospices

    This course will provide detailed information on emergency preparedness plan requirements for home health agencies and hospices, including communication plans and written policies and procedures. It will also discuss the code of conduct that staff at these organizations must abide by, such as ensuring patients’ rights are respected, staff are treated fairly, and financial responsibilities are upheld.

    Course Objectives
    • Describe emergency preparedness procedures for home health and hospice aides
    • Explain important components of the code of conduct for home health agencies and hospices
    • Identify specific rights that patients are entitled to while receiving home health or hospice care
    Course References
    • 81 FR 63859. Retrieved on August 1, 2022 from https://www.federalregister.gov/documents/2016/09/16/2016-21404/medicare-and-medicaid-programs-emergency-preparedness-requirements-for-medicare-and-medica
    • 84 FR 51732. Retrieved on August 1, 2022 from https://www.federalregister.gov/documents/2019/09/30/2019-20736/medicare-and-medicaid-programs-regulatory-provisions-to-promote-program-efficiency-transpa
    • Code of Ethics. National Association for Home Care & Hospice. (n.d.). Retrieved August 3, 2022, from https://www.nahc.org/about/code-of-ethics/
    • The Joint Commission. (2022, January 1). Comprehensive Accreditation Manual for Home Health Care
    • What Are My Rights as a Patient? National Association for Home Care & Hospice. (n.d.). Retrieved August 1, 2022, from https://www.nahc.org/consumers-information/home-care-hospice-basics/hoime-health-a
    0
    20 m 36 months
    Home Health and Hospice Aide Training
    This course will provide an overview of home health and hospice care for patients.
    20 m 24 months
    Home Health and Hospice Aide Training

    This course will provide an overview of home health and hospice care for patients. This will include the role of aides and what patients qualify to receive these services. It will also discuss the specific training requirements that home health and hospice aides must complete prior to beginning their services. Lastly, this course will go over a palliative care certification option that organizations may choose to complete to provide a more comprehensive, organized approach to patient care.

    Course Objectives
    • Identify the important roles of home health and hospice aides
    • Explain what a home health or hospice aide training program requires
    • Describe benefits of the Community-Based Palliative Care Certification option
    Course References
    • FAQ Categories. National Association for Home Care & Hospice. (n.d.). Retrieved July 31, 2022, from https://www.nahc.org/about/faq/
    • Palliative care certification. The Joint Commission. (n.d.). Retrieved August 1, 2022, from https://www.jointcommission.org/accreditation-and-certification/certification/certifications-by-setting/hosp
    • U.S. Bureau of Labor Statistics. (2022, March 31). Occupational Employment and Wage Statistics. U.S. Bureau of Labor Statistics. Retrieved July 31, 2022, from https://www.bls.gov/oes/current/oes311120
    • The Joint Commission. (2022, January 1). Comprehensive Accreditation Manual for Home Health Care.
    • World Health Organization. (2020, August 5). Palliative care. World Health Organization. Retrieved July 31, 2022, from https://www.who.int/news-room/fact-sheets/detail/palliative-care
    0
    20 m 24 months
    Implicit Bias in Healthcare
    The course provides with an overview of implicit bias, historical basis and present consequences.
    60 m 24 months
    Implicit Bias in Healthcare

    This course provides the learner with an overview of implicit bias and the historical basis and present consequences. This course will help the learner develop self-awareness for unconscious bias, and discuss bias and disparities associated in health care. This course will assist the learner to develop strategies to remedy the negative impact of implicit bias by recognizing and understanding how it can have an impact on perception, judgment, and actions which may result in inequitable decision making, failure to communicate effectively, and poor patient outcomes. This course can be taken in partial fulfillment of the Implicit Bias Training Requirement. This requirement takes effect in June 2022.

    Course Objectives
    • Define Implicit bias
    • Develop an understanding of types of bias
    • Understand how implicit bias impacts equitable access and delivery to health care
    • Identify strategies to support an inclusive environment
    • Examine the relationship between implicit bias, diversity, and cultural competence
    • Identify effective training strategies
    Course References
    • Bisson, L., Jamison-McClung, D., Grindstaff, L., Katehi, L., and Siantz, M. (2022). Leadership and Organizational Structure. Springer, P81-94. https://doi.org/10.1007/978-3-030-85668-7_5
    • Baumgartner, J., Collins, S., Radley, D., Schneider, E., & Zephyrin, L. (2021). Achieving Racial and Ethnic Equity in U.S. Health Care: A Scorecard of State Performance. Retrieved from https://www.co
    • Brown, N., Renjen, P., Williams, M. (2022). Why ESG must include health equity. Retrieved from https://www.weforum.org/agenda/2022/04/why-esg-must-include-health-equity/
    • Centers for Disease Control and Prevention. (2022). Health Equity Considerations and Racial and Ethnic Minority Groups. Retrieved from https://www.cdc.gov/coronavirus/2019-ncov/community/health-equity
    • Charlesworth, T. & Banaji, M. (2019). Research: How Americans’ Biases Are Changing (or Not) Over Time. Retrieved from https://hbr.org/2019/08/research-on-many-issues-americans-biases-are-decreasing
    • DiBrito, S. R., Lopez, C. M., Jones, C., & Mathur, A. (2019). Reducing Implicit Bias: Association of Women Surgeons #HeForShe Task Force Best Practice Recommendations. Journal of the American College
    • Fischer-Sanchez, D., Huben-Kearney, A., Wertheimer, M., Wilburn, B. (2021). Recognizing and Managing Bias in the Ambulatory Health Care Setting. The American Society for HealthCare Risk Management of
    • Freud's model of the human mind. Journal Psyche. (n.d.). http://journalpsyche.org/understanding-the-human-mind/
    • Institute for Healthcare Improvement. (2017). How to reduce implicit bias. http://www.ihi.org/communities/blogs/how-to-reduce-implicit-bias
    • Kotadia, S., Marcelin, J., Maldonado, Y., & Siraj, D. (2019). The Impact of Unconscious Bias in Healthcare: How to Recognize and Mitigate It, The Journal of Infectious Diseases. 220(2). S62-S73. https
    • Osta, K. & Vasquez, H. (n.d.). Implicit Bias and Structural Racialization. National Equity Project. Retrieved from https://static1.squarespace.com/static/5e32157bff63c7446f3f1529/t/5f173bc8da7d1115210
    • Prera, A. (2021). Framing effect. Simply Psychology. www.simplypsychology.org/framing-effect.html
    • Sato, N. (2019). Consciously addressing Unconscious Bias. https://www.minnesotanonprofits.org/docs/default-source/download-centers/19-essentials/unconscious-bias.pdf?sfvrsn=eade81ea_2
    • The Joint Commission (2016). Implicit Bias in Healthcare. Quick Safety. 23, 1-4. https://www.jointcommission.org/-/media/tjc/documents/newsletters/quick-safety-issue-23-apr-2016-final-rev.pdf
    • The Joint Commission. (2021). Addressing health care disparities by improving quality and safety. Sentinel Event Alert. 64. https://www.jointcommission.org/-/media/tjc/documents/resources/patient-safe
    • Wyatt R, Laderman M, Botwinick L, Mate K, Whittington J. (2016). Achieving Health Equity: A Guide for Health Care Organizations. IHI White Paper. Cambridge, Massachusetts: Institute for Healthcare Imp
    • https://www.sciencedirect.com/topics/medicine-and-dentistry/barthel-indexhttps://www.sciencedirect.com/topics/medicine-and-dentistry/barthel-index
    • https://www.assistedliving.org/home-modifications-for-seniors-aging-in-place/https://www.assistedliving.org/home-modifications-for-seniors-aging-in-place/
    • https://www.assistedliving.org/senior-housing/https://www.assistedliving.org/senior-housing/
    • CARF International Standards Manual 2021-2022.
    • https://www.aafp.org/fpm/2019/0700/p29.htmlhttps://www.aafp.org/fpm/2019/0700/p29.html
    • https://www.healthinaging.org/medications-older-adults/what-older-adults-can-do-manage-medications
    0
    60 m 24 months
    Introduction to Sterile and Nonsterile Hazardous Compounding
    Will provide an overview of hazardous compounding procedures according to widely accepted standards.
    20 m 24 months
    5
    Introduction to Sterile and Nonsterile Hazardous Compounding

    This course will provide an overview of hazardous compounding procedures according to widely accepted standards. It will discuss types of hazardous drugs and their associated risks based on the typical activities of personnel who handle them and the training required to mitigate these risks. It will also explain the importance of proper protective equipment and aseptic technique when handling hazardous drugs.

    Course Objectives
    • Identify characteristics of a hazardous drug
    • Describe activities that can lead to hazardous drug exposure
    • Recall personal protective equipment needed when handling hazardous drugs
    Course References
    • Centers for Disease Control and Prevention. (2019, June 21). General questions. Centers for Disease Control and Prevention. Retrieved July 28, 2022, from https://www.cdc.gov/injectionsafety/providers/
    • Center for Drug Evaluation and Research. (n.d.). Human Drug Compounding. U.S. Food and Drug Administration. Retrieved July 27, 2022, from https://www.fda.gov/drugs/guidance-compliance-regulatory-infor
    • Commission on Accreditation of Rehabilitation Facilities (CARF). (2021). Behavioral Health.
    • Libretexts. (2021, July 1). 22.6: Carcinogens and teratogens. Chemistry LibreTexts. Retrieved July 27, 2022, from https://batch.libretexts.org/print/url=https://chem.libretexts.org/Bookshelves/Introdu
    • NIOSH [2016]. NIOSH list of antineoplastic and other hazardous drugs in healthcare settings, 2016. By Connor TH, MacKenzie BA, DeBord DG, Trout DB, O’Callaghan JP. Cincinnati, OH: U.S. Department of H
    • Occupational Safety and Health Administration. (n.d.). Controlling Occupational Exposure to Hazardous Drugs. United States Department of Labor. Retrieved July 27, 2022, from https://www.osha.gov/hazar
    • The Joint Commission. (2022, January 1). Comprehensive Accreditation Manual for Home Health Care.
    • United States Pharmacopeial Convention. (1 May 2020). General Chapters <795> Pharmaceutical Compounding- Nonsterile Preparations. Retrieved on July 13, 2022 from https://www.uspnf.com/sites/default/fi
    • United States Pharmacopeial Convention. (1 May 2020). General Chapters <797> Pharmaceutical Compounding- Sterile Preparations. Retrieved on July 13, 2022 from https://www.uspnf.com/sites/default/files
    • United States Pharmacopeial Convention. (2017). USP General Chapter <800> Hazardous Drugs- Handling in Healthcare Settings. Retrieved on July 26, 2022 from https://www.usp.org/sites/default/files/usp/
    5
    20 m 24 months
    Technical Consultant Responsibilities
    Technical consultants add an additional level of quality to the performances, services and products.
    15 m 24 months
    Technical Consultant Responsibilities

    Technical consultants add an additional level of quality to the performances, services and products that a laboratory provides. They are a medical laboratory expert, providing expertise as either a generalist or as a specialist. This direct involvement in technical management for laboratories has many requirements under CLIA standards. This course will review the responsibilities and requirements of technical consultants in the laboratory based on the CLIA standards.

    Course Objectives
    • Identify the personnel requirements for a technical consultant in a laboratory under CLIA standards
    • Provide knowledge of the responsibilities of technical consultants in the laboratory according to CLIA standards
    • Determine the appropriate qualifications and responsibilities of the technical consultant in the laboratory
    Course References
    • CLIA Requirements for Technical Consultants https://www.ecfr.gov/cgi-bin/text-idx?SID=1248e3189da5e5f936e55315402bc38b&node=pt42.5.493&rgn=div5#se42.5.493_11413
    • CMS Information About CLIA Competency https://www.cms.gov/Regulations-and-Guidance/Legislation/CLIA/Downloads/CLIA_CompBrochure_508.pdf
    • AAFP Guide to Personnel Requirements https://www.aafp.org/practice-management/regulatory/clia/personnel.html
    0
    15 m 24 months
    Basic Molecular Biology Module 4: PCR and Real-Time PCR
    This basic-level eLearning course provides information on the principle of PCR and real-time PCR.
    60 m 24 months
    5
    Basic Molecular Biology Module 4: PCR and Real-Time PCR

    Molecular techniques have been widely used in clinical diagnosis, e.g., diagnosing disease, predicting disease course, and identifying infectious agents. This basic molecular biology course series will introduce the scientific background for molecular diagnosis, the principles of molecular biology laboratory practice, and common methods. This basic-level eLearning course provides information on the principle of PCR and real-time PCR. Topics covered include PCR steps, PCR product analysis, and real-time PCR characteristics.

    Course Objectives
    • Explain the basic steps involved in PCR
    • Identify the components of PCR, reverse transcription PCR, and PCR product analysis
    • Recognize the characteristics of real-time PCR
    • Identify the techniques used to detect products in real-time PCR
    • Differentiate the nucleic acid quantification processes used in real-time PCR
    • Explain the roles of PCR controls
    Course References
    • Content retrieved from: https://www.cdc.gov/labtraining/training-courses/basic-molecular-biology/pcr-real-time-pcr.html
    5
    60 m 24 months
    Cultural Competency: Creating a Welcoming and Safe Environment
    Addresses strategies to overcome barriers to creating a welcoming environment for patients
    20 m 36 months
    5
    Cultural Competency: Creating a Welcoming and Safe Environment

    The ability to provide culturally competent care and foster a workplace that incorporates shared values plays a vital role in the healthcare community. This series of courses is designed to help provide healthcare professionals with the knowledge, skills, and strategies necessary to provide culturally competent and responsive care to all patients. This final course in the series addresses barriers to care, strategies to overcome barriers, and creating a safe and welcoming environment for all patients.

    Course Objectives
    • Understand the health inequities and barriers to providing culturally competent care
    • Identify strategies to overcome or mitigate barriers
    • Identify discriminatory language and behaviors
    • Demonstrate inclusive communication techniques
    • Deploy best practice approaches toward providing quality care for all individuals
    Course References
    • American Psychological Association. (2021). Inclusive language guidelines. https://www.apa.org/about/apa/equitydiversity-inclusion/language-guidelines.pdf
    • Centers for Disease Control and Prevention. (2020). Older Adults. Retrieved from https://www.cdc.gov/healthliteracy/developmaterials/audiences/olderadults/index.html
    • Centers for Disease Control and Prevention (2022). Patient-Centered Care for Transgender People: Recommended Practices for Health Care Settings. Retrieved from https://www.cdc.gov/hiv/clinicians/trans
    • Davison, K., Queen, R., Lau, F., & Antonio, M. (2021). Culturally Competent Gender, Sex, and Sexual Orientation Information Practices and Electronic Health Records: Rapid Review. JMIR medical informat
    • Health and Human Services. (2022). Protecting the Rights of Lesbian, Gay, Bisexual, Transgender, Queer, and Intersex (LGBTQI+) People. Retrieved from https://www.hhs.gov/ocr/lgbtqi/index.html
    5
    20 m 36 months
    Palliative Care Measures for Training and Accreditation
    This course discusses the Joint Commission accreditation requirements for palliative care.
    20 m 36 months
    Palliative Care Measures for Training and Accreditation

    Each year, approximately 40 million people worldwide are in need of palliative care but only 14% receive the care they need. Palliative care aims to improve the quality of life of patients and their families facing a life-threatening or chronic, debilitating illness. The challenges faced by these individuals are unique. Anyone who works as part of the interdisciplinary palliative care team will need additional training and education to meet requirements. This course will discuss the training, accreditation, and certification requirements of The Joint Commission as part of the palliative care approach.

    Course Objectives
    • Understand and discuss training requirements for palliative care accreditation.
    • Education for the interdisciplinary team members, program staff, and volunteers needed to fulfill responsibilities of palliative care delivery.
    • Identify organizational requirements for certification.
    Course References
    • World Health Organization. (August 5, 2020). Palliative care. https://www.who.int/news-room/fact-sheets/detail/palliative-care. Accessed July 6, 2022.
    • The Joint Commission. (n.d.) Palliative care measures. https://www.jointcommission.org/measurement/measures/palliative-care/. Accessed July 6, 2022.
    • The Joint Commission. (January 1, 2022). Comprehensive accreditation manual for home care. https://drive.google.com/file/d/18TW5cZO_44HzNXAxjX9-kxkEeg02g49z/view. Accessed July 6, 2022.
    0
    20 m 36 months
    Characteristics of an Effective Medication Management System
    This course provides an overview of best practices for medication management.
    20 m 36 months
    4.33
    Characteristics of an Effective Medication Management System

    This course will provide information on the types of medications commonly used in behavioral health facilities and how providers and patients can implement best practices for medication management.

    Course Objectives
    • Identify the most commonly used medications in behavioral health patients
    • Describe when adverse events are most likely to occur
    • Understand why medication compliance is an issue for providers
    Course References
    • Behavioral Health Evolution. (n.d.). Medications Play a Key Role in Treatment. Retrieved on July 3, 2022 from https://www.bhevolution.org/public/medications.page
    • Commission on Accreditation of Rehabilitation Facilities (CARF). (2021). Behavioral Health. Retrieved on June 15, 2022.
    • Farzam K, Faizy RM, Saadabadi A. Stimulants. [Updated 2022 May 2]. In: StatPearls [Internet]. Treasure Island (FL): StatPearls Publishing; 2022 Jan-. Available from: https://www.ncbi.nlm.nih.gov/books
    • Federal Drug Administration. (n.d.). Finding and Learning about Side Effects (adverse reactions). Retrieved on July 3, 2022 from https://www.fda.gov/drugs/information-consumers-and-patients-drugs/find
    • Barnhill, J. W. (2020 April). Overview of anxiety disorders - mental health disorders. Merck Manuals Consumer Version. Retrieved July 4, 2022, from https://www.merckmanuals.com/home/mental-health-diso
    • Muir-Cochrane, E., Oster, C., Gerace, A., Dawson, S., Damarell, R., & Grimmer, K. (2020). The effectiveness of chemical restraint in managing acute agitation and aggression: A systematic review of ran
    • National Institute of Mental Health. (n.d.). Mental Health Medications. Retrieved on July 3, 2022 from https://www.nimh.nih.gov/health/topics/mental-health-medications
    • Parkes D, Tadi P. Patient Restraint and Seclusion. [Updated 2021 Nov 21]. In: StatPearls [Internet]. Treasure Island (FL): StatPearls Publishing; 2022 Jan-. Available from: https://www.ncbi.nlm.nih.go
    • Sheffler ZM, Abdijadid S. Antidepressants. [Updated 2021 Nov 14]. In: StatPearls [Internet]. Treasure Island (FL): StatPearls Publishing; 2022 Jan-. Available from: https://www.ncbi.nlm.nih.gov/books/
    4.33
    20 m 36 months
    Peer Support Services in Behavioral and Mental Health Settings
    This course examines the role of peer support services in behavioral health.
    20 m 36 months
    Peer Support Services in Behavioral and Mental Health Settings

    This course will provide information on peer support services and how they are beneficial to individuals receiving treatment in behavioral and mental health settings.

    Course Objectives
    • Discuss the role of a peer support specialist
    • Identify important core competencies of peer support workers
    • Describe how peer support is beneficial for behavioral/mental health services
    Course References
    • Commission on Accreditation of Rehabilitation Facilities (CARF). (2021). Behavioral Health. Retrieved on June 15, 2022.
    • Mental Health America. (n.d). Peer Support: Research and Reports. Retrieved on July 7, 2022 from https://www.mhanational.org/peer-support-research-and-reports
    • Mental Health America. (8 September 2018). Position Statement 37: Peer Support Services. Retrieved on July 7, 2022 from https://www.mhanational.org/issues/position-statement-37-peer-support-services
    • Substance Abuse and Mental Health Services Administration. (7 December 2015). Core Competencies for Peer Workers in Behavioral Health Services. Retrieved on July 7, 2022 from https://www.samhsa.gov/si
    • Substance Abuse and Mental Health Services Administration. (26 April 2022). Peers. Retrieved on July 7, 2022 from https://www.samhsa.gov/brss-tacs/recovery-support-tools/peers
    • The Joint Commission. (2022). Comprehensive Accreditation Manual for Behavioral Health Care and Human Services. Retrieved on June 15, 2022.
    0
    20 m 36 months
    Using Compounded Medications in Home Health Settings
    This course discusses risk mitigation and training requirements for compounded medications
    20 m 36 months
    Using Compounded Medications in Home Health Settings

    This course will provide information on risk mitigation of compounded medications as well as training requirements for patients and caregivers who use them in a home environment. It will also discuss a type of therapy, infusion services, that is commonly done in the home using compounded medications.

    Course Objectives
    • Identify ways to reduce risks associated with compounded medications
    • Explain training requirements for patients and caregivers
    • Discuss the role of the pharmacist and nurse in home infusion services
    Course References
    • American Society of Health-System Pharmacists. ASHP Guidelines on Home Infusion Pharmacy Services. Am J Health-Syst Pharm. 2014; 71:325–41.
    • Commission on Accreditation of Rehabilitation Facilities (CARF). (2021). Behavioral Health. Retrieved on June 15, 2022.
    • Home infusion therapy services. CMS. (n.d.). Retrieved July 19, 2022, from https://www.cms.gov/Medicare/Medicare-Fee-for-Service-Payment/Home-Infusion-Therapy/Overview
    • Holcombe, D. G., Marcoux, R., & Vogenberg, F. R. (2018). Sterile Compounding Needs Risk Management: Access, Reconstitution Or Preparation, and Administration. P & T : a peer-reviewed journal for formu
    • Institute for Safe Medication Practices (ISMP). ISMP List of Error-Prone Abbreviations, Symbols, and Dose Designations. ISMP; 2021.
    • McPherson, T., Fontane, P., & Bilger, R. (2019). Patient experiences with compounded medications. Journal of the American Pharmacists Association, 59(5). https://doi.org/10.1016/j.japh.2019.05.005
    • Poulose, P. (2021, November 30). Home and specialty infusion therapy: Home care providers: NHIA. National Home Infusion Association. Retrieved July 18, 2022, from https://nhia.org/about-infusion-thera
    • The Joint Commission. (2022, January 1). Comprehensive Accreditation Manual for Home Health Care.
    0
    20 m 36 months
    Compounded Sterile and Nonsterile Medication Preparation
    This course will provide an overview on sterile and nonsterile drug compounding processes.
    20 m 36 months
    Compounded Sterile and Nonsterile Medication Preparation

    This course will provide an overview on sterile and nonsterile drug compounding processes. Specific training requirements and important procedures will be discussed.

    Course Objectives
    • Describe important characteristics of compounding
    • Identify specific equipment needed for drug compounding
    • Explain ways to reduce contamination in sterile preparations
    Course References
    • American Society of Health-System Pharmacists. (n.d.). Infection Control Checklist. Retrieved July 16, 2022, from https://www.ashp.org/-/media/store-files/p2425-sample-chapter-9
    • Compounding Equipment. Horst Pharmacy. (2018, March 21). Retrieved July 16, 2022 from https://horstpharmacy.com/compounding-solutions/compounding-equipment/
    • FDA. (2022, July 13). Mitigating Risks of Compounded Drugs Through Surveillance. U.S. Food and Drug Administration. Retrieved July 16, 2022, from https://www.fda.gov/drugs/human-drug-compounding/mitig
    • FDA. (2022, July 13). Mitigating Risks of Compounded Drugs Through Surveillance. U.S. Food and Drug Administration. Retrieved July 16, 2022, from https://www.fda.gov/drugs/human-drug-compounding/mitig
    • Pharmaceutical compounding – sterile preparations. USP. (n.d.). Retrieved July 16, 2022, from https://www.usp.org/compounding/general-chapter-797
    • The Joint Commission. (2022, January 1). Comprehensive Accreditation Manual for Home Health Care.
    • USP. (2020, May 1). General Chapters <795> Pharmaceutical Compounding – Nonsterile Preparations USP. Retrieved on July 13, 2022 from https://www.uspnf.com/sites/default/files/usp_pdf/EN/USPNF/revision
    • USP. (2020, May 1). General Chapters <797> Pharmaceutical Compounding- Sterile Preparations USP. Retrieved on July 13, 2022 from https://www.uspnf.com/sites/default/files/usp_pdf/EN/USPNF/revisions/gc
    0
    20 m 36 months
    Overview of Palliative Care
    This course will provide information on palliative care including scope of care, treatment, and serv
    20 m 24 months
    Overview of Palliative Care

    This course will provide information on palliative care including scope of care, treatment, and services. In addition, the eight domains of palliative care will be reviewed.

    Course Objectives
    • Describe what palliative care is and why it is necessary.
    • Recognize and understand current treatment, scope of care, and services available to those in need of palliative care.
    • 3. Recognize and understand the eight domains of palliative care.
    Course References
    • National Institute of Health (NIH) National Institute on Aging (NIA). (May 14, 2021). What are palliative care and hospice care? https://www.nia.nih.gov/health/what-are-palliative-care-and-hospice-car
    • Get Palliative Care. (n.d.). What is palliative care? https://getpalliativecare.org/whatis/. Accessed on July 2, 2022
    • Verywell Health. (February 26, 2022). What is palliative care? https://www.verywellhealth.com/what-is-palliative-care-1132354. Accessed on July 2, 2022
    • National Consensus Project for Quality Palliative Care. (2013). Clinical practice guidelines for quality palliative care, third edition. https://www.nationalcoalitionhpc.org/wp-content/uploads/2
    0
    20 m 24 months
    The Basics of Antitrust Compliance
    This course reviews the federal antitrust legislation and implications for healthcare organizations
    30 m 24 months
    4.2
    The Basics of Antitrust Compliance

    This course offers the basic framework of federal antitrust (competition) law and an overview of the core antitrust laws. This course covers anti-competitive conduct of businesses and individuals and recognition to reduce legal risk when dealing with competitors, distributors, customers, and suppliers.

    Course Objectives
    • Describe the basic key principles of antitrust law
    • Identify restraints of trade and abuse of power
    • Recognize and avoid behavior that may be in violation of antitrust law
    Course References
    • Centers for Medicare and Medicaid Services. (2022). NHE Fact Sheet. Historical NHE, 2020. Retrieved from https://www.cms.gov/Research-Statistics-Data-and-Systems/Statistics-Trends-and-Reports/National
    • Federal Trade Commission. (n.d.) Accountable Care Organizations. Retrieved from https://www.ftc.gov/advice-guidance/competition-guidance/industry-guidance/competition-health-care-marketplace/accountab
    • Federal Trade Commission. (n.d.). Bureau of Competition: Contact Information. Retrieved from https://www.ftc.gov/about-ftc/bureaus-offices/bureau-competition/contact-information
    • Federal Trade Commission. (n.d.). Bid Rigging. Retrieved from https://www.ftc.gov/advice-guidance/competition-guidance/guide-antitrust-laws/dealings-competitors/bid-rigging
    • Federal Trade Commission. (n.d.). Competition in the Health Care Marketplace. Retrieved from https://www.ftc.gov/advice-guidance/competition-guidance/industry-guidance/competition-health-care-marketpl
    • Federal Trade Commission. (n.d.). Group Boycotting. Retrieved from https://www.ftc.gov/advice-guidance/competition-guidance/guide-antitrust-laws/dealings-competitors/group-boycotts
    • Federal Trade Commission. (n.d.). Market Division or Customer Allocation. Retrieved from https://www.ftc.gov/advice-guidance/competition-guidance/guide-antitrust-laws/dealings-competitors/market-divis
    • Federal Trade Commission. (n.d.). Monopolization Defined. Retrieved from https://www.ftc.gov/advice-guidance/competition-guidance/guide-antitrust-laws/single-firm-conduct/monopolization-defined
    • Federal Trade Commission. (n.d.). Other Agreements Among Competitors. Retrieved from https://www.ftc.gov/advice-guidance/competition-guidance/guide-antitrust-laws/dealings-competitors/other-agreements
    • Federal Trade Commission. (n.d.). Pharmaceutical Agreement Filings. Retrieved from https://www.ftc.gov/advice-guidance/competition-guidance/industry-guidance/competition-health-care-marketplace/pharma
    • Federal Trade Commission. (n.d.). Price Fixing. Retrieved from https://www.ftc.gov/advice-guidance/competition-guidance/guide-antitrust-laws/dealings-competitors/price-fixing
    • Federal Trade Commission. (n.d.). The Antitrust Laws. Retrieved from https://www.ftc.gov/advice-guidance/competition-guidance/guide-antitrust-laws/antitrust-laws
    • Federal Trade Commission. (n.d.) The Enforcers. Retrieved from https://www.ftc.gov/advice-guidance/competition-guidance/guide-antitrust-laws/enforcers
    • Jarsulic, M. (2020). Using Antitrust Law To Address the Market Power of Platform Monopolies. Retrieved from https://www.americanprogress.org/article/using-antitrust-law-address-market-power-platform-m
    • Kumar, P. (2019). Antitrust Laws in Health Care: Evolving Trends. Retrieved from https://www.physicianleaders.org/news/antitrust-laws-health-care-evolving-trends
    • The United States Department of Justice (n.d.). Antitrust Enforcement and the Consumer. Retrieved from https://www.justice.gov/atr/file/800691/download#:~:text=Antitrust%20laws%20protect%20competition
    • The United States Department of Justice. (n.d.). Antitrust Laws and You. Retrieved from https://www.justice.gov/atr/antitrust-laws-and-you#:~:text=the%20Consumer%20guide.-,The%20Sherman%20Antitrust%20
    • The United States Department of Justice. (2020). Leading Cancer Treatment Center Admits to Antitrust Crime and Agrees to Pay $100 Million Criminal Penalty. Retrieved from https://www.justice.gov/opa/p
    4.2
    30 m 24 months
    1
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