Committed to Customer Service

MedTrainer is constantly investing in the customer experience. Every call is answered by a member of our team and if we can’t solve your issue immediately, we are committed to solving it within two business days. In a G2 review, Lisa R. says, “In my opinion, customer service and the ability to feel that your needs are met are huge. This is one thing that makes MedTrainer stand out above the others.”

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Continuous Innovation

We never stop working to give customers the best experience and the most capabilities within one platform. We take customer requests to heart and add requested features and courses nearly every month. With a strong financial position, we will continue investing in enterprise-level features, additional credentialing capabilities, and reimagining what’s possible in digital compliance.

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Built With a Healthcare Focus

Since day one, MedTrainer has been singularly focused on the healthcare industry. Our course library features 1,000 carefully curated healthcare topics to meet the unique needs of the industry. MedTrainer’s proven credentialing workflows help to accurately and quickly credential thousands of providers annually, and our compliance software is designed to help healthcare organizations easily meet regulatory and accreditation requirements.

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All-In-One Platform

Our unified technology platform integrates education, documentation, and credentialing, making healthcare compliance streamlined and certain. Through configurable workflows, task automation, digitization, and integrations, MedTrainer helps healthcare organizations stay organized and maintain visibility into complex processes. MedTrainer is a consolidated, data-tight, one-login platform that’s one less headache for your compliance team.

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Frequently Asked Questions

  • What types of healthcare organizations use MedTrainer?

    MedTrainer customers range in size from just a few employees to a few thousand and they span all healthcare industries – from ambulatory surgery centers to FQHCs and everything in between. Each type of facility can select the products they need. For example, credentialing and privileging may be very important to an ASC, but a home health organization might be much more excited about online training and digital policy acknowledgement.

  • What size organizations does MedTrainer work with?

    As an all-in-one compliance platform, MedTrainer is able to help organizations of all sizes and we can grow with you. Start with the products that will solve today’s challenges, then add on at any time. Maybe you reach a point where you can no longer handle the credentialing volume. MedTrainer’s team of credentialing specialists can step in to help. If your organization is involved in a merger or acquisition, MedTrainer is a great way to standardize all training and policies to make sure everyone is on the same page.

  • How quickly can I get started?

    As fast as you’d like! From turnkey self-serve activation allowing customers to get up and running almost immediately to white glove planned enterprise implementation, MedTrainer has product and resource teams to assist.

MedTrainer customers range in size from just a few employees to a few thousand and they span all healthcare industries – from ambulatory surgery centers to FQHCs and everything in between. Each type of facility can select the products they need. For example, credentialing and privileging may be very important to an ASC, but a home health organization might be much more excited about online training and digital policy acknowledgement.

As an all-in-one compliance platform, MedTrainer is able to help organizations of all sizes and we can grow with you. Start with the products that will solve today’s challenges, then add on at any time. Maybe you reach a point where you can no longer handle the credentialing volume. MedTrainer’s team of credentialing specialists can step in to help. If your organization is involved in a merger or acquisition, MedTrainer is a great way to standardize all training and policies to make sure everyone is on the same page.

As fast as you’d like! From turnkey self-serve activation allowing customers to get up and running almost immediately to white glove planned enterprise implementation, MedTrainer has product and resource teams to assist.