
Medical Chaperone Training
This course delivers a comprehensive understanding of a medical chaperone’s role and responsibilities. It highlights their critical part in preserving patient-provider interaction integrity, patient advocacy, and adherence to ethical and legal norms. Course content covers chaperone responsibilities, interaction best practices, gowning and draping procedures, appropriate communication, handling intimate examinations, maintaining professional boundaries, and harassment scenarios. It includes HIPAA regulations education and details on documentation and reporting. Upon course completion, students will possess the necessary skills to effectively act as medical chaperones, supporting patients while maintaining professionalism and legal compliance.
Goal: This course is designed to train students on the role of the medical chaperone.
Medical Chaperone Training
This course delivers a comprehensive understanding of a medical chaperone’s role and responsibilities. It highlights their critical part in preserving patient-provider interaction integrity, patient advocacy, and adherence to ethical and legal norms. Course content covers chaperone responsibilities, interaction best practices, gowning and draping procedures, appropriate communication, handling intimate examinations, maintaining professional boundaries, and harassment scenarios. It includes HIPAA regulations education and details on documentation and reporting. Upon course completion, students will possess the necessary skills to effectively act as medical chaperones, supporting patients while maintaining professionalism and legal compliance.
Goal: This course is designed to train students on the role of the medical chaperone.

Expanding the Role of Urgent Care Centers in Emergency and Disaster Response
The pandemic crisis has presented significant challenges and opportunities for Urgent Care Centers and healthcare providers across the county, which illustrates the importance of learning from this experience to manage through the current crisis and become better prepared in the future.
In March of 2018, the Healthcare Emergency Preparedness Information Gateway (TRACIE) published their findings from UCCs in 44 states to collect their perceptions on the role their urgent care centers could play in the nations healthcare preparedness and response activities. We will take a brief retrospective view of this report as a starting point in the context of todays COVID-19 epidemic and discuss a framework for UUCs moving forward.
We will take a look at the impact of the nation-wide public health emergency and the federal healthcare priorities recommendations for the COVID-19 Stimulus and opportunities for UCC participation. The discussion will wrap up with steps that individual and regional UCCs can take to be prepared for future emergencies and disasters.
Expanding the Role of Urgent Care Centers in Emergency and Disaster Response
The pandemic crisis has presented significant challenges and opportunities for Urgent Care Centers and healthcare providers across the county, which illustrates the importance of learning from this experience to manage through the current crisis and become better prepared in the future.
In March of 2018, the Healthcare Emergency Preparedness Information Gateway (TRACIE) published their findings from UCCs in 44 states to collect their perceptions on the role their urgent care centers could play in the nations healthcare preparedness and response activities. We will take a brief retrospective view of this report as a starting point in the context of todays COVID-19 epidemic and discuss a framework for UUCs moving forward.
We will take a look at the impact of the nation-wide public health emergency and the federal healthcare priorities recommendations for the COVID-19 Stimulus and opportunities for UCC participation. The discussion will wrap up with steps that individual and regional UCCs can take to be prepared for future emergencies and disasters.

How to Treat Neck and Spine Injuries in Urgent Care Centers
Neck pain is a complaint commonly encountered in urgent care. Many patients, from a variety of socioeconomic and cultural backgrounds, will present to an urgent care center with a chief complaint of neck pain and the discomfort can be a debilitating to a patient. It is the providers responsibility to appropriately evaluate and manage the condition.
UCCs differ in that they treat all ages of patients, from the very young to the elderly. Clinicians must be able to locate and determine the etiology and severity of the injury in patients with acute neck pain. This is especially true for the very young and geriatric populations. A thorough history and physical examination, and a heightened awareness of any red flags that signal a more serious underlying serious condition should be used for treating this population. This systemic approach ensures that medical decisions and treatment options are proper to the individual patient who presents with neck pain.
How to Treat Neck and Spine Injuries in Urgent Care Centers
Neck pain is a complaint commonly encountered in urgent care. Many patients, from a variety of socioeconomic and cultural backgrounds, will present to an urgent care center with a chief complaint of neck pain and the discomfort can be a debilitating to a patient. It is the providers responsibility to appropriately evaluate and manage the condition.
UCCs differ in that they treat all ages of patients, from the very young to the elderly. Clinicians must be able to locate and determine the etiology and severity of the injury in patients with acute neck pain. This is especially true for the very young and geriatric populations. A thorough history and physical examination, and a heightened awareness of any red flags that signal a more serious underlying serious condition should be used for treating this population. This systemic approach ensures that medical decisions and treatment options are proper to the individual patient who presents with neck pain.

Understanding Chest Trauma and Abdominal Injuries in Urgent Care Centers
Chest trauma and abdominal injuries are a modern major health problem with a high mortality rate and are both life-threatening conditions often involving other anatomical regions requiring concurrent diagnosis and treatment. Blunt chest trauma produces 25% of traumatic deaths contributing to the 50% of global mortality caused by trauma. Blunt chest trauma is commonly associated with multiple organ damage that favor catastrophic patient outcome. Abdominal injuries are a frequent diagnosis in multiple trauma and the presence of extra-abdominal injuries and sepsis produces a significant effect on the outcome. The standard management of chest trauma and abdominal injuries may become multidisciplinary through patient transportation from urgent care to surgery and then in ICU. Early diagnosis and initial assertive management within the urgent care setting are the key in reducing morbidity and
Understanding Chest Trauma and Abdominal Injuries in Urgent Care Centers
Chest trauma and abdominal injuries are a modern major health problem with a high mortality rate and are both life-threatening conditions often involving other anatomical regions requiring concurrent diagnosis and treatment. Blunt chest trauma produces 25% of traumatic deaths contributing to the 50% of global mortality caused by trauma. Blunt chest trauma is commonly associated with multiple organ damage that favor catastrophic patient outcome. Abdominal injuries are a frequent diagnosis in multiple trauma and the presence of extra-abdominal injuries and sepsis produces a significant effect on the outcome. The standard management of chest trauma and abdominal injuries may become multidisciplinary through patient transportation from urgent care to surgery and then in ICU. Early diagnosis and initial assertive management within the urgent care setting are the key in reducing morbidity and

Anesthesia Use in Urgent Care Centers
The American Society of Anesthesiologists lists four levels of sedation and analgesia: minimal sedation/anxiolysis, moderate sedation/analgesia, deep sedation/analgesia, and general anesthesia. Of these, minimal sedation/anxiolysis is most relevant to urgent care centers. Urgent care centers may provide local anesthesia, which can be administered topically or as infiltration anesthesia. In this course, the definitions of procedural sedation, office-based surgery, minimal sedation/anxiolysis, and local anesthesia will be given. Best practices and guidelines provided by American Association of Nurse Anesthetists, the American Society of Anesthesiologists, and other organizations will be discussed. Rules and regulations provided by the federal government and by the states will also be covered.
Anesthesia Use in Urgent Care Centers
The American Society of Anesthesiologists lists four levels of sedation and analgesia: minimal sedation/anxiolysis, moderate sedation/analgesia, deep sedation/analgesia, and general anesthesia. Of these, minimal sedation/anxiolysis is most relevant to urgent care centers. Urgent care centers may provide local anesthesia, which can be administered topically or as infiltration anesthesia. In this course, the definitions of procedural sedation, office-based surgery, minimal sedation/anxiolysis, and local anesthesia will be given. Best practices and guidelines provided by American Association of Nurse Anesthetists, the American Society of Anesthesiologists, and other organizations will be discussed. Rules and regulations provided by the federal government and by the states will also be covered.

Identifying and Treating Bug Bites and Infestations in Urgent Care Centers
Bug bites are one of the most common presenting complaints amongst patients at urgent care centers. Some are relatively harmless, while others can lead to pain, redness, itching, stinging, and swelling. Rarely, serious complications, including anaphylaxis, can occur. In order to provide proper treatment, healthcare professionals in the urgent care setting must be aware of current recommendations on diagnostic work up, triage, and treatment for patients presenting with bug bites.
In this course, you will learn to identify and treat the most commonly encountered bug bites in the urgent care setting.
Identifying and Treating Bug Bites and Infestations in Urgent Care Centers
Bug bites are one of the most common presenting complaints amongst patients at urgent care centers. Some are relatively harmless, while others can lead to pain, redness, itching, stinging, and swelling. Rarely, serious complications, including anaphylaxis, can occur. In order to provide proper treatment, healthcare professionals in the urgent care setting must be aware of current recommendations on diagnostic work up, triage, and treatment for patients presenting with bug bites.
In this course, you will learn to identify and treat the most commonly encountered bug bites in the urgent care setting.

How to Recognize and Treat STEMIs in Urgent Care Centers
STEMI stands for ST Elevation Myocardial Infarction. This is commonly defined as an acute occlusion of a coronary blood vessel secondary to a plaque rupture or thrombosis. A STEMI is typically diagnosed when there is 1-2mm of elevation of the ST segment in two contiguous leads on an electrocardiogram (ECG). Also, elevated troponin levels will almost always be present. When a patient experiences a STEMI, they are experiencing a true, life-threatening medical emergency that requires immediate transfer from an urgent care center, via emergency medical services (EMS), to a hospital that is equipped to care for these patients. Accurate and efficient recognition of signs and symptoms of an acute myocardial infarction and ECG interpretation are critical components of recognizing STEMIs in an urgent care setting.
How to Recognize and Treat STEMIs in Urgent Care Centers
STEMI stands for ST Elevation Myocardial Infarction. This is commonly defined as an acute occlusion of a coronary blood vessel secondary to a plaque rupture or thrombosis. A STEMI is typically diagnosed when there is 1-2mm of elevation of the ST segment in two contiguous leads on an electrocardiogram (ECG). Also, elevated troponin levels will almost always be present. When a patient experiences a STEMI, they are experiencing a true, life-threatening medical emergency that requires immediate transfer from an urgent care center, via emergency medical services (EMS), to a hospital that is equipped to care for these patients. Accurate and efficient recognition of signs and symptoms of an acute myocardial infarction and ECG interpretation are critical components of recognizing STEMIs in an urgent care setting.

Sexually Transmitted Infections and Diseases in Urgent Care Centers
Rates of sexually transmitted diseases (STDs), also referred to as sexually transmitted infections (STIs), in the United States are at an all-time high. According to the Centers for Disease Control and Prevention (CDC, ), over 20 million new STD cases are reported in the United States every year. Left untreated, STDs can be transmitted to others and may lead to adverse health outcomes.
More and more patients are turning to urgent care centers for treatment of potential STDs. Urgent care workers play a vital role not only in diagnosing and treating STDs, but also in educating patients on STD prevention.
In this course, you will learn to identify and treat the most commonly encountered sextually transmitted infections in the urgent care setting.
Sexually Transmitted Infections and Diseases in Urgent Care Centers
Rates of sexually transmitted diseases (STDs), also referred to as sexually transmitted infections (STIs), in the United States are at an all-time high. According to the Centers for Disease Control and Prevention (CDC, ), over 20 million new STD cases are reported in the United States every year. Left untreated, STDs can be transmitted to others and may lead to adverse health outcomes.
More and more patients are turning to urgent care centers for treatment of potential STDs. Urgent care workers play a vital role not only in diagnosing and treating STDs, but also in educating patients on STD prevention.
In this course, you will learn to identify and treat the most commonly encountered sextually transmitted infections in the urgent care setting.

How to Recognize and Treat Seizures in Urgent Care Centers Part 2
8 to 10 percent of the population has a seizure at some point in their lifetime. One third to one-half of patients with an initial seizure will have another within 2-5 years.
This course delves more deeply into seizures and epilepsy treatment, providing more details about these medical events and syndromes, more fine-grained information on diagnosis, and information on when and how to treat seizures and epilepsy.
This is Part II of a two-part series.
How to Recognize and Treat Seizures in Urgent Care Centers Part 2
8 to 10 percent of the population has a seizure at some point in their lifetime. One third to one-half of patients with an initial seizure will have another within 2-5 years.
This course delves more deeply into seizures and epilepsy treatment, providing more details about these medical events and syndromes, more fine-grained information on diagnosis, and information on when and how to treat seizures and epilepsy.
This is Part II of a two-part series.