Healthcare Course Library for Continuing Education

Technical consultants add an additional level of quality to the performances, services and products that a laboratory provides. They are a medical laboratory expert, providing expertise as either a generalist or as a specialist. This direct involvement in technical management for laboratories has many requirements under CLIA standards. This course will review the responsibilities and requirements of technical consultants in the laboratory based on the CLIA standards.

Most laboratory personnel are prepared to handle incidental spills or minor chemical exposures, yet laboratories may face many other types of emergencies such as power outages, acts of nature, or even intentional malicious acts. On completion of this course, you understand what the requirements are for emergency preparedness in a clinical laboratory.

The ability to provide culturally competent care and foster a workplace that incorporates shared values and plays a vital role in the healthcare community. This course is designed to help provide a thorough understanding of certain cultural barriers, which will help develop effective strategies for healthcare professionals to become culturally competent. This course will provide healthcare professionals with the knowledge, skills, and strategies necessary to provide culturally competent and responsive care to all patients. Topics covered include components of cultural competency, barriers to cultural competency, implicit bias, gender disparities, identity and expression, and strategies to provide care that is equitable, diverse, and inclusive.

The definition of “digital literacy” extends beyond basic technical skills to the abilities to find, evaluate, create, communicate, and share information online, and more broadly, to take on the social responsibilities of digital citizens. Although it is increasingly recognized to be an indispensable requirement for engagement in healthcare, the adoption of digital health literacy has been hindered by technological, socioeconomic, and legal or regulatory limitations. Despite the fact that most Americans depend on the use of computers and the internet for their work and daily lives, a substantial proportion do not have the knowledge or skill to navigate the digital aspects of accessing and utilizing healthcare services. This course covers digital literacy skills and assessment, barriers to digital literacy in healthcare, and strategies for overcoming these obstacles. Course expiration date: 3/16/2025

The Payment Card Industry (PCI) Data Security Standard (DSS) applies to merchants who accept branded credit cards for payment, including healthcare organizations. The PCI developed the DSS to help merchants implement practices intended to protect payment systems from breaches, leading to cardholder data theft.
This course provides an introduction to the PCI, including the PCI Security Standards Council. It also covers the PCI Data Security Standard and details how merchants and organizations can remain compliant with the PCI DSS. Responsibilities of staff and examples of use will also be covered.

Course overview
This course reviews the foundational concepts around the definition and categorization of critical incidents, as well as reporting requirements as specified by the Centers for Medicare and Medicaid Services (CMS) and guidance issued by the Joint Commission. The course provides practical examples of critical incidents, and orients the learner to the ways in which critical incidents impact patient outcomes in healthcare settings. While CMS requires States to implement an incident reporting system to protect the health and welfare of the Medicaid beneficiaries who receive services in community-based settings or nursing facilities, critical incident reporting protocols and processes may vary by state.
Goal
This course is designed to equip health professionals with knowledge of the foundational standards for identification and reporting of critical incidents.

Course overview
This course provides a comprehensive overview of infection prevention, then branches into information specific for the care settings of urgent care centers, ambulatory surgical centers, dental settings, clinics, community health centers, behavioral health settings, private office settings, home health and hospice settings, long-term care facilities, skilled nursing facilities, and assisted living environments. This course also provides healthcare professionals with the information needed to minimize the risk of infections when treating people in these non hospital care settings.
Goal
This course is designed to equip health professionals with knowledge of infection control and safety standards specified by the Occupational Safety and Health Administration (OSHA).

Course overview
This course offers a thorough introduction to infection control and prevention, covering various aspects such as the transmission of pathogenic organisms within healthcare settings. It delves into the hierarchy of exposure prevention strategies and highlights specific practices and settings that may increase the risk of exposure for both healthcare workers and patients. Measures to prevent such exposure, including examples like HIV, HBV, and TB, are extensively addressed. Notably, New York State law mandates that healthcare professionals undergo training in infection control and prevention within healthcare settings. This requirement aims to safeguard the well-being of healthcare workers and patients alike.
Goal
The goal of the text is to educate readers about the significance of infection control and prevention in healthcare settings, emphasizing the prevention of pathogenic organism transmission and the protection of healthcare workers and patients. It aims to raise awareness about the mandatory training requirements for healthcare professionals in New York State, highlighting the importance of maintaining a safe and healthy environment for all individuals involved in healthcare settings.

Course overview
This course will cover the risks associated with the use of needlesticks and sharps in healthcare settings. Topics covered include infectious disease transmission, common devices involved in sharps injuries, safety devices, guidance for decreasing needle use, and other strategies for the prevention of sharps injuries. This course covers training topics required by OSHA?? workplace safety guidelines, and is required for workers who may have potential exposure to, or handle needlesticks and sharps.
Goal
This course is designed to equip healthcare workers who handle or may have potential exposure to needlesticks and sharps with knowledge of safety practices for prevention of infectious disease transmission and injuries in the workplace.