Communication and Familiarity for Patients and Caregivers

Communication and Familiarity for Patients and Caregivers

Communication and Familiarity for Patients and Caregivers

Communication and Familiarity for Patients and Caregivers

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Communication and Familiarity for Patients and Caregivers provides the learner with an overview of the importance of effective communication between patients, caregivers, and providers in the long-term care, skilled nursing facility, and home health environments. This course will also cover effective communication strategies and tools as well as discuss how to engage in sensitive subjects and address patients with unique communication needs. Communication between healthcare providers and elderly patients is often hindered by several factors including bias on the part of providers that often includes having a condescending or paternalistic approach, exhibiting less patience, providing less information, and failing to address psychosocial and preventive health factors with these patients.

COURSE INFORMATION

45 minValid for 12 monthsCreated 2019-11-22Updated 2019-11-22

Course Objectives

  • Define patient communication needs and concerns.
  • Understand the importance of effective communication and the implications of poor communication.
  • Describe optimal communication methods and tools.
  • Decide how to approach sensitive subjects.
  • Describe unique patient needs and communication challenges.

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