Customer Service Training for Medical Collections

Customer Service Training for Medical Collections

Customer Service Training for Medical Collections

Customer Service Training for Medical Collections

Clicl here for video

Management Basics
This course provides training for successfully negotiating with customers to collect medical debts. Learners will be instructed in setting up goals and practicing a few core competencies to make negotiations for collection of past due accounts a positive and rewarding experience. The course also includes scenario-based learning, which supplies learners with a variety of responses to 15 possible objections to debt payment.

COURSE INFORMATION

15 minValid for 12 monthsCreated 2018-07-18Updated 2020-07-28

Course Objectives

  • How to collect a debt and maintain the relationship
  • Understand important negotiation skills and techniques
  • Learn how to overcome objections

Take course now!
div#stuning-header .dfd-stuning-header-bg-container {background-image: url(https://medtrainer.com/wp-content/uploads/2017/11/terms-bg.jpg);background-size: cover;background-position: center center;background-attachment: initial;background-repeat: no-repeat;}#stuning-header div.page-title-inner {min-height: 550px;}