Grievance/Complaint Procedures and Internal Dispute Resolution

Grievance/Complaint Procedures and Internal Dispute Resolution

Grievance/Complaint Procedures and Internal Dispute Resolution

Grievance/Complaint Procedures and Internal Dispute Resolution

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EMPLOY
Having an internal mechanism for resolving disputes is like wearing a seat belt — the internal restraint can help organizations avoid harm from a civil lawsuit. Providing an outlet for employees' frustrations at the workplace is a proven safety valve. This course will give you the tools to resolve disputes in a productive and respectful manner by covering topics such as dispute resolution options, open door policy, peer reviews, and how to create formal written grievances.

COURSE INFORMATION

N/A 15 minValid for 24 monthsCreated 2018-07-19Updated 2020-10-05

Course Objectives

  • Be able to resolve internal disputes in a productive and respectful manner
  • Gain the tools used to solve disputes with coworkers

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