Improving Patient Safety and Communication During EMS to ED Handoffs
Improving Patient Safety and Communication During EMS to ED Handoffs
DOT
There is a critical need to effectively communicate patient-specific information during transfers and handoffs. This course will review the risk and consequences of ineffective communication, barriers to success, and real-life examples to illustrate the importance of utilizing a standardized hand-off process for adults and pediatric patients.
The effects of fatigue and job burnout is another factor that contributes to ineffective hand-offs and medical errors. We will conclude the course with evidence-based guidelines, models, and communication tools that can be utilized by those involved in documenting vital hand-off information for providers and clinical staff.
COURSE INFORMATION
30 minValid for 12 monthsCreated 2020-04-16Updated 2020-04-16
Course Objectives
- Discuss critical information needed by the receiving team for optimal care of the pediatric trauma or adult medical patient.
- Give examples of how miscommunication at dispatch and EMS to ED handoffs can cause medical errors.
- Determine key patient safety concepts regarding handoffs and transfers.
- Review tools to improve handoff communication.
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