Learning
Credentialing
Compliance
About Women's Health Connecticut: By the Numbers
Founded in 1997
90 locations
1,700+ employees
250+ providers
The Challenge
Managing an influx of new hires and rapid growth across multiple cities and states while using paper-based compliance processes.
The Solution
MedTrainer offered a wide variety of courses, along with SDS management, digital folder organization, online incident reporting, and more.
The Results
Women’s Health Connecticut standardized training and compliance management, enabling the organization to more efficiently grow from 40 practices to 90.
Women's Health Connecticut's Success With MedTrainer
50
new locations added
95-97%
time saved on admin
30
seconds to assign courses
Read the Full Case Study
Consistency and Time Savings Facilitate Growth
A Multifaceted Dilemma
Lakesha Rivera started as Director of Clinical Operations and realized there was no company-wide standard for managing compliance and training. While some facilities had high adherence rates, others were working with outdated OSHA manuals or were using trainings on YouTube that hadn’t been adequately vetted.
MedTrainer is Just Right
Find the right technology fit was harder than Rivera thought. Some software solutions weren’t robust enough for all the different courses staff needed. Other programs had a price tag that floated just above reasonable for their budget. When Rivera tried MedTrainer, she felt like she found a program that was just right.
Women’s Health Connecticut Improves Scalability
The efficiency created with MedTrainer has facilitated the organization’s growth from 40 to 90 practices over the past seven years by taking time away from administrative tasks and putting it back where it matters most — in patient care.
"What impressed us was the fact that not only were there courses available, there was SDS management, the folders, and everything is paperless, the incident reporting, it was just like on and on and on and we were like oh, so this is a little more than just here's some courses."
"My favorite feature is the customized courses. Different divisions within the business have been using it to get messages across clearly to all of the different locations. Training certain aspects of the EMR, we just recorded it, plopped it into MedTrainer so then new staff comes in, here you go. It doesn't have to be done over and over again."
