Articles By Amber Ratcliffe

Amber combines over a decade of experience — in mental health practice since 2011 — in a variety of medical settings as a mental health counselor, along with her love of research, writing, and creativity, to share unique perspectives on healthcare compliance. A Licensed Professional Counselor (LPC) and Board-Certified Art Therapist (ATR-BC), Amber has also held certifications as a Registered Play Therapist (RPT) for seven years and as a Certified Compassion Fatigue Professional (CCFP), reflecting the breadth of her clinical training.

Amber is a content specialist at MedTrainer, North America's healthtech leader providing an all-in-one compliance platform that accelerates education, credentialing, learning, and documentation. She writes on topics across the credentialing and compliance fields.

Amber holds degrees in creative arts therapy, art history, anthropology, and fine art, with continuing education in health and wellness, neuroscience, and behavioral models. This multidisciplinary background — combined with experience in marketing, sales, and customer service — gives her a uniquely well-rounded perspective on how compliance, communication, and clinical practice intersect in real healthcare settings.

Amber writes on topics across the credentialing and compliance fields such as compliance reporting software, healthcare new hire best practices, OCR inspections, and CMS survey readiness, among others. She also operates a remote private mental health practice and works full-time at a nonprofit community mental health center (CMHC), where she continues to work directly with patients. Her active clinical work keeps her grounded in the day-to-day compliance and credentialing realities that healthcare professionals face.