Keeping Healthcare Compliance Benefits Top of Mind for Board Members

Julie Horibe, BSN, RN, CPN

Healthcare compliance is a cornerstone of organizational integrity and operational efficiency. For board members steering healthcare institutions, understanding and prioritizing compliance is not merely a legal obligation but can also double as a strategic imperative. Compliance benefits extend far beyond avoiding penalties; they foster a culture of accountability, enhance patient trust, and drive long-term success.

This article explores why healthcare compliance benefits should be top of mind for board members. It provides insights on how I believe stakeholders can engage board members to ensure these benefits remain a priority in their governance strategies.

Healthcare Compliance Benefits To Share

Effectively communicating the benefits of healthcare compliance to board members requires a clear understanding of the tangible advantages these programs offer. By presenting data-driven insights and real-world examples, stakeholders can make a compelling case for prioritizing compliance. Here are three key benefits to emphasize:

  1. Stronger Relationships with Payers: Maintaining regulatory compliance can lead to more favorable contract terms and higher reimbursement rates from payers, including insurance companies and government programs. Board members should know the financial advantages of maintaining robust compliance programs. Stakeholders can gather supporting data by analyzing financial reports, conducting case studies, benchmarking against industry standards, collaborating with payers, and using internal audits and reports.
  2. Community Trust and Engagement: Compliance with healthcare standards demonstrates a commitment to ethical practices and patient safety, fostering greater community trust. Many hospitals publish compliance results through various channels, such as accreditation reports and government databases. Board members can use this transparency to build trust via community outreach.
  3. Operational Efficiency: Compliance programs help to standardized processes, which increases efficiency when staff know exactly how to approach and handle most situations. Improving operational efficiency paves the way for organizational growth, which is important to the governing board. Inform board members about these efficiency gains, and the growth, cost savings, and new innovation that can follow.

How To Keep Your Governing Board Engaged in Compliance

It’s easy to bring problems to a governing board and ask for help. But organization leaders don’t want sob stories. They are tasked with evaluating how well executives and compliance teams identify, evaluate, and solve problems, including compliance risks.

Board support comes from sharing information and presenting solutions to problems. This requires strategic planning, using objective data and feedback to define the issues, identify areas for improvement, outline the financial risks of not making changes, and collaborate with board members and other organization leaders on the best path forward.

Here are five ways that healthcare organizations I’ve been involved with have kept the board engaged and focused on compliance benefits:

Present to the Board Consistently

Governing boards are responsible for reviewing the adequacy of existing compliance systems and functions, and it’s recommended to share with them at least annually how your organization is fostering a safety culture. By presenting compliance benefits through structured reports and compelling presentations, you can secure the necessary support and resources from their boards, ensuring that the organization remains compliant and continues to deliver high-quality care.

Share Compliance Data

Utilize comprehensive reports with metrics like audit results and corrective action plans in clear, visually engaging formats. Benchmark your organization’s data against industry standards to highlight strengths and identify areas for improvement. Leverage compliance management software for real-time tracking and reporting, providing board members access to up-to-date dashboards. Quantify financial benefits, such as cost savings from avoided penalties and increased reimbursement rates, to underscore the value of compliance. Double check the information you’re sharing with this handy checklist.

Reiterate Compliance Benefits

Regularly emphasize the benefits of compliance to the board. Highlight how compliance initiatives mitigate risks, enhance patient safety, and improve operational efficiency. Reiterating these points keeps compliance at the forefront and underscores its importance.

Instill Confidence With a Strategic Plan

Provide a high-level compliance plan, including timelines, key milestones, and responsible parties. Address potential risks and mitigation strategies to ensure a smooth rollout.

Share Compliance Wins

Highlight successes such as issues avoided, risks eliminated, positive patient feedback, created efficiencies, and implemented new technologies. Sharing these wins demonstrates the tangible benefits of compliance initiatives and encourages continued support from the board.

Free Checklist: Things Your Governing Board Wants to Know About Compliance

Keep the Board Involved With All-in-One Compliance Software

For those tasked with engaging healthcare organization board members, keeping compliance benefits top of mind is essential for fostering a culture of safety, integrity, and excellence. By understanding the multifaceted benefits of compliance and implementing strategic measures to prioritize them, stakeholders can ensure their organizations thrive in an increasingly complex regulatory environment. Ultimately, a commitment to compliance is a commitment to the highest standards of patient care and organizational success.

A compliance software solution is crucial for healthcare executives to help governing boards fully understand the benefits of robust compliance programs and processes. While you’re immersed in the details, the board has the high-level financial, operational, and compliance data they need to assess risks. Compliance software aids in this by offering clear, real-time data that showcases the organization’s commitment to maintaining high standards.

Discover how MedTrainer can simplify sharing compliance information with your governing board.

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WEBINAR: Presenting Compliance Information To Your Board or Executive Team