MedTrainer's Healthcare Course Library

A crisis, known as a disruption or breakdown in a person’s or family’s routine pattern of functioning, can happen to anyone, anywhere, and anytime. A comprehensive and integrated crisis network is the first line of defense in preventing civil rights violations, wasted resources, and death. This course provides an overview of mobile crisis intervention and response and how it helps improve the management of the behavioral health of people in crisis. The course also defines crises and their causes, typical emergencies that may require mobile crisis intervention, the impact and limitations of mobile crisis intervention, national guidelines for behavioral health crisis care, requirements, and phases of critical incident stress debriefing. Course expiration date: 1/30/2026

Understanding HIPAA is essential for anyone working in a behavioral health setting. This course provides an overview of how behavioral health professionals protect patient privacy and rights using HIPAA regulations, the types of information covered, and who must follow the regulations outlined in the law. The course also describes how to submit a HIPAA violation complaint and the penalties for violations. Course expiration date: 1/20/2026

This course provides the learner with an overview of mobile crisis intervention, the mobile crisis team, and a model for crisis intervention compliant with CARF and The Joint Commission standards. We also define a crisis, explain causes, and discuss the objectives of mobile crisis intervention as well as best practices in providing effective crisis assessment, response strategies, and crisis support for people with mental health needs and intellectual or developmental disabilities (MH/IDD). Course expiration date: 1/11/2026

This course provides an overview of physical holds used for child and youth patients in behavioral settings, including when holds may be necessary and standard techniques used by care providers. Course expiration date: 1/10/2026

This course provides a more in-depth look at physical holds used for child and youth patients in behavioral health settings, as well as some alternative behavioral interventions. Course expiration date: 1/3/2026

Assertive community treatment (ACT) has been shown to be an effective treatment strategy for patients with a history of severe mental illnesses. By using a collaborative, multidisciplinary treatment approach, these patients can begin their paths to recovery and experience continued success in the future. This course describes how organizations can implement an effective ACT program and how to assess its effectiveness over time. It also briefly discusses how the Substance Abuse and Mental Health Services Administration (SAMHSA) plays a role in ACT. Course expiration date: 1/3/2026

Age-specific competencies support an individualized approach to healthcare by communicating effectively to meet a patient’s specific needs. Patients in each life stage have varying needs and respond to care and treatment differently. This course explains the potential life stages of a patient and how these differ from one another with regard to healthcare decisions. It will also discuss examples of competencies in behavioral health that are useful at specific life stages. Course expiration date: 12/1/2025

Individuals have different needs and preferences when it comes to healthcare. Providers must be able to communicate effectively with patients and provide them with appropriate care and services based on these unique needs. Understanding age-specific competencies, such as a patient’s specific age, condition, life stage, and abilities, plays an important role in meeting this goal. Course expiration date: 12/1/2025

As healthcare disparities among cultural minority groups persist in our country, culturally and linguistically appropriate services (CLAS) are increasingly recognized as an important strategy for improving quality of care to diverse populations. This program will equip you with the knowledge, skills, and awareness to best serve all patients, regardless of cultural or linguistic background.
This course offers continuing education credits through the U.S. Department of Health and Human Services website. Learners will not be able to claim continuing education credits through the Medtrainer website.
This course is one of nine of the Cultural Competency modules published by the U.S. Department of Health and Human Services by their Think Cultural Health website. Additional cultural competency are listed below:
Cultural Competency – Licensed Alcohol and Drugs Counselors, Nurses, Psychiatrists, Psychologists, and Social Workers
Cultural Competency – The Guide to Providing Effective Communication and Language Assistance Services
Cultural Competency Program for Disaster Preparedness and Crisis Response
Cultural Competency Deployment Refresher
Cultural Competency – Culturally and Linguistically Appropriate Services (CLAS) in Maternal Health Care
Cultural Competency – Culturally Competent Nursing Care: A Cornerstone of Caring
Cultural Competency Program for Oral Health Providers
Cultural Competency – Promoviendo Decisiones Saludables y Cambios en la Comunidad Course expiration date: 11/17/2025