
Cultural Competency for Healthcare Professionals – Overview
IMPORTANT NOTE This course is in the process of being updated by the MedTrainer team. We recommend all participants who were enrolled in this course to take our new course DEI – Overview of Cultural Competency. The new course incorporates the latest information and best practices.
The ability to provide culturally competent care and foster a workplace that incorporates shared values and plays a vital role in the healthcare community. This course is designed to help provide a thorough understanding of certain cultural barriers, which will help develop effective strategies for healthcare professionals to become culturally competent. This course will provide healthcare professionals with the knowledge, skills, and strategies necessary to provide culturally competent and responsive care to all patients. Topics covered include cultural competency, national standards, barriers to cultural competency, unconscious bias, gender disparities, identity and expression, and strategies to provide care that is equitable, diverse, and inclusive.
Cultural Competency for Healthcare Professionals – Overview
IMPORTANT NOTE This course is in the process of being updated by the MedTrainer team. We recommend all participants who were enrolled in this course to take our new course DEI – Overview of Cultural Competency. The new course incorporates the latest information and best practices.
The ability to provide culturally competent care and foster a workplace that incorporates shared values and plays a vital role in the healthcare community. This course is designed to help provide a thorough understanding of certain cultural barriers, which will help develop effective strategies for healthcare professionals to become culturally competent. This course will provide healthcare professionals with the knowledge, skills, and strategies necessary to provide culturally competent and responsive care to all patients. Topics covered include cultural competency, national standards, barriers to cultural competency, unconscious bias, gender disparities, identity and expression, and strategies to provide care that is equitable, diverse, and inclusive.

Conscious Sedation
Conscious sedation is a combination of medicines that allows the patient to stay relaxed in a conscious state while blocking pain during medical procedures. This course will define conscious sedation and give examples of techniques, various issues, the levels of sedation, caregiver’s role, risk factors, and adverse reactions. Staff will also review perioperative care that is required for safe and effective use of conscious sedation.
Conscious Sedation
Conscious sedation is a combination of medicines that allows the patient to stay relaxed in a conscious state while blocking pain during medical procedures. This course will define conscious sedation and give examples of techniques, various issues, the levels of sedation, caregiver’s role, risk factors, and adverse reactions. Staff will also review perioperative care that is required for safe and effective use of conscious sedation.

OSHA – Preventing Needlesticks and Other Sharps Injuries
This course provides healthcare personnel with essential information about the risks associated with needlestick and other sharps injuries and the methods required to prevent them. Learners will review how sharps injuries occur, who is most affected, and where injuries are most likely to happen in healthcare settings.
The course explains federally required prevention strategies, including the use of engineering controls, safer sharps devices, safe work practices, and proper sharps disposal. It also covers post-exposure procedures, reporting requirements, and the role of employee participation in maintaining a safe work environment. Emphasis is placed on real-world clinical scenarios to support both initial and refresher training.
OSHA – Preventing Needlesticks and Other Sharps Injuries
This course provides healthcare personnel with essential information about the risks associated with needlestick and other sharps injuries and the methods required to prevent them. Learners will review how sharps injuries occur, who is most affected, and where injuries are most likely to happen in healthcare settings.
The course explains federally required prevention strategies, including the use of engineering controls, safer sharps devices, safe work practices, and proper sharps disposal. It also covers post-exposure procedures, reporting requirements, and the role of employee participation in maintaining a safe work environment. Emphasis is placed on real-world clinical scenarios to support both initial and refresher training.

Coordinacion de Beneficios
La Coordinación de Beneficios (COB, por sus siglas en inglés) explica las responsabilidades de los diferentes pagadores cuando las personas tienen tanto Medicare como otros tipos de cobertura de salud y/o medicamentos recetados. Este curso fue desarrollado por los Centros de Servicios de Medicare y Medicaid (CMS, por sus siglas en inglés), la agencia federal que administra Medicare, Medicaid, el Programa de Seguro de Salud para Niños (CHIP, por sus siglas en inglés) y el Mercado de Seguros de Salud. En este curso, se explican las diferentes responsabilidades de pago para personas que tienen Medicare y otros tipos de cobertura médica o de medicamentos recetados.
Este curso está diseñado para proporcionar a los participantes una comprensión clara de las responsabilidades de pago y las reglas de Coordinación de Beneficios (COB) cuando se tiene Medicare junto con otras coberturas de salud o de medicamentos recetados, permitiéndoles manejar adecuadamente estas situaciones y asegurar que los beneficios se apliquen correctamente.
Coordinacion de Beneficios
La Coordinación de Beneficios (COB, por sus siglas en inglés) explica las responsabilidades de los diferentes pagadores cuando las personas tienen tanto Medicare como otros tipos de cobertura de salud y/o medicamentos recetados. Este curso fue desarrollado por los Centros de Servicios de Medicare y Medicaid (CMS, por sus siglas en inglés), la agencia federal que administra Medicare, Medicaid, el Programa de Seguro de Salud para Niños (CHIP, por sus siglas en inglés) y el Mercado de Seguros de Salud. En este curso, se explican las diferentes responsabilidades de pago para personas que tienen Medicare y otros tipos de cobertura médica o de medicamentos recetados.
Este curso está diseñado para proporcionar a los participantes una comprensión clara de las responsabilidades de pago y las reglas de Coordinación de Beneficios (COB) cuando se tiene Medicare junto con otras coberturas de salud o de medicamentos recetados, permitiéndoles manejar adecuadamente estas situaciones y asegurar que los beneficios se apliquen correctamente.

CMS – Combating Medicare Parts C and D Fraud, Waste, and Abuse
In 2022, the Centers for Medicare and Medicaid issued an updated web-based training for Preventing Fraud, Waste, and Abuse Parts C and D. This course links to the CMS public website and must be completed on the CMS platform. This training assists Medicare Parts C and D plan Sponsors’ employees, governing body members, and their first-tier, downstream, and related entities (FDRs) to satisfy their annual fraud, waste, and abuse (FWA) training requirements. FWA training must occur within 90 days of initial hire and at least annually thereafter. Topics covered include FWA overview, Civil False Claims Act (FCA), Health Care Fraud Statute, criminal fraud, Anti-Kickback Statute, Civil Monetary Penalties Law, Health Insurance Portability, and reporting FWA.
CMS – Combating Medicare Parts C and D Fraud, Waste, and Abuse
In 2022, the Centers for Medicare and Medicaid issued an updated web-based training for Preventing Fraud, Waste, and Abuse Parts C and D. This course links to the CMS public website and must be completed on the CMS platform. This training assists Medicare Parts C and D plan Sponsors’ employees, governing body members, and their first-tier, downstream, and related entities (FDRs) to satisfy their annual fraud, waste, and abuse (FWA) training requirements. FWA training must occur within 90 days of initial hire and at least annually thereafter. Topics covered include FWA overview, Civil False Claims Act (FCA), Health Care Fraud Statute, criminal fraud, Anti-Kickback Statute, Civil Monetary Penalties Law, Health Insurance Portability, and reporting FWA.

Pro FirstAid Advanced Online-only Training
ProFirstAid Advanced is online CPR (adult, child, and infant) and First aid certification for the healthcare provider. If you are currently certified with Red Cross, AHA, National Safety Council, ASHI or Medic First Aid, you are welcome to utilize the Advanced.ProFirstAid.com program and receive a new, two-year ProFirstAid Advanced certificate. This online first aid certification meets OSHA guidelines for the general workplace training requirements where CPR certification is not required. This course is perfect for users that require first aid training without CPR. The CPR training follows the latest American Heart Association and ECC/ILCOR guidelines and is nationally accredited and accepted.
Pro FirstAid Advanced Online-only Training
ProFirstAid Advanced is online CPR (adult, child, and infant) and First aid certification for the healthcare provider. If you are currently certified with Red Cross, AHA, National Safety Council, ASHI or Medic First Aid, you are welcome to utilize the Advanced.ProFirstAid.com program and receive a new, two-year ProFirstAid Advanced certificate. This online first aid certification meets OSHA guidelines for the general workplace training requirements where CPR certification is not required. This course is perfect for users that require first aid training without CPR. The CPR training follows the latest American Heart Association and ECC/ILCOR guidelines and is nationally accredited and accepted.

Safety – Active Shooter Response Training
This course is designed for healthcare workers and provides guidance on how to respond during an active shooter event. It covers preparedness actions, the DHS Run–Hide–Fight® response protocol, communication with law enforcement, and the development of an effective Emergency Action Plan. The course also addresses recognizing and reporting concerning behaviors, supporting individuals with disabilities during emergencies, and understanding employer responsibilities under OSHA’s General Duty Clause related to workplace violence prevention.
While active shooter training is not explicitly required by OSHA, it is widely recognized as an essential component of workplace safety and an important measure in reducing workplace violence risks. This course helps organizations meet these obligations and enhance workplace safety by focusing on prevention, preparedness, and coordinated response.
Safety – Active Shooter Response Training
This course is designed for healthcare workers and provides guidance on how to respond during an active shooter event. It covers preparedness actions, the DHS Run–Hide–Fight® response protocol, communication with law enforcement, and the development of an effective Emergency Action Plan. The course also addresses recognizing and reporting concerning behaviors, supporting individuals with disabilities during emergencies, and understanding employer responsibilities under OSHA’s General Duty Clause related to workplace violence prevention.
While active shooter training is not explicitly required by OSHA, it is widely recognized as an essential component of workplace safety and an important measure in reducing workplace violence risks. This course helps organizations meet these obligations and enhance workplace safety by focusing on prevention, preparedness, and coordinated response.

Cold Sterilization- Cidex
Cidex products have historically been used to disinfect medical, surgical, and dental equipment. This course demonstrates how to properly use Cidex OPA solution to disinfect a wide range of interscopes in a healthcare setting. We will also review the advantages of using Cidex OPA solution compared to other products.
Cold Sterilization- Cidex
Cidex products have historically been used to disinfect medical, surgical, and dental equipment. This course demonstrates how to properly use Cidex OPA solution to disinfect a wide range of interscopes in a healthcare setting. We will also review the advantages of using Cidex OPA solution compared to other products.

CMS – Introduction to Fraud, Waste, and Abuse
This course provides a basic overview of the Medicare program and orients the learner to instances of fraud and abuse in how Medicare is managed in relation to the role of healthcare providers. The course provides case examples to help learners examine the practical implications of fraud, waste and abuse in Medicare, discusses existing mechanisms for prevention, and reviews processes for reporting wrong-doing. This course must be taken in combination with the web-based CMS training ‘Combating Medicare Parts C and D Fraud, Waste, and Abuse’ to ensure full compliance with requirements for providers participating in the Medicare Program.
CMS – Introduction to Fraud, Waste, and Abuse
This course provides a basic overview of the Medicare program and orients the learner to instances of fraud and abuse in how Medicare is managed in relation to the role of healthcare providers. The course provides case examples to help learners examine the practical implications of fraud, waste and abuse in Medicare, discusses existing mechanisms for prevention, and reviews processes for reporting wrong-doing. This course must be taken in combination with the web-based CMS training ‘Combating Medicare Parts C and D Fraud, Waste, and Abuse’ to ensure full compliance with requirements for providers participating in the Medicare Program.
Learning