The Challenge
Managing the onboarding of 10+ new hires per month and streamlining the preparation and reporting required for HRSA on-site visits (OSV).
The Solution
MedTrainer’s all-in-one automation, workflows, and customizable reporting streamlines both new hire onboarding and OSV preparation.
The Results
The Mountain Comprehensive Health Corporation team successfully passed its most straightforward OSV in 2020, resulting in significant efficiency improvements. These improvements are paving the way for the organization to expand its borders beyond Kentucky.
Read the Full Case Study
Reducing Manual Tasks to Make Growth Possible
Manual Processes Slowed Growth
As one of the largest rural community health centers in the United States, Mountain Comprehensive Health Corporation (MCHC) is constantly hiring. In fact, every two weeks it brings in five or six new hires who are required to complete 19 courses before they can step foot on the floor. Not to mention annual training for 500+ employees. MCHC couldn’t rely on in-person training and paper OSHA manuals that were checked in and out.
MedTrainer Minimizes Paper Problems
Tammy Collett, now the MCHC Director of Nursing, learned about MedTrainer through the Kentucky Primary Care Association and quickly took advantage of the complimentary subscription provided to members. MedTrainer Learning streamlined new hire onboarding and Document & Policy Management eliminated stacks of papers and back-and-forth of signing.
Time To Focus on Serving the Community
After implementing MedTrainer, Mountain Comprehensive Health Corporation easily demonstrated its HRSA compliance without having to put in a lot of pre- and post-OSV work.
new hire onboarding
“Anything that MedTrainer does to make things easier that are required for employees takes a little of that weight and burden off of our staff and we can focus more on the important things for quality care.”.
