About SurgCenter of Western Maryland: By the Numbers

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4,000 cases per year

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32 employees

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15 providers

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AAAHC Accredited

The Challenge

Be ready for reaccreditation and increase procedure volume when strict training requirements are taking too much staff time, and unreliable paper systems are putting the business at risk.

The Solution

MedTrainer provides SurgCenter of Western Maryland with a cloud-based training platform curated by ASC inspectors and surveyors specifically designed to help ASC providers and staff meet state and federal requirements.

The Results

SurgCenter of Western Maryland increased staff and provider training completion, eliminated non-compliance risk, and saved one hour every week on manual tasks related to training.

Read the Full Case Study

"I couldn't emphasize enough the amount of cost savings and efficiencies we create by implementing technology."

Raghu Reddy
Chief Administrative Officer, SurgCenter of Western Maryland
SurgCenter of Western Maryland + MedTrainer

Getting to What Matters Most: Patient Care

Paper Processes Prevented Growth

Any ASC owner will tell you training is paramount to meeting the strict compliance requirements placed on ASCs. For SurgCenter of Western Maryland, keeping track of this crucial information on paper was risky and created more work for staff.

MedTrainer Solves Unmet Need

Since implementing MedTrainer, SurgCenter of Western Maryland has increased training completion among staff and providers while reducing the time it takes for the clinic manager to monitor and remind staff about the training.

Creating Cost Savings and Efficiency

SurgCenter of Western Maryland staff now have time to focus on high-value projects, overall employee satisfaction is increasing with their use of automation, they are eliminating human errors, and increasing the overall speed of transactions that occur.



hours saved per year

"When we delegate training to a doctor, they're extremely notorious for not doing it. They'll say they've done it, but they've only done one out of the four required courses."

Raghu Reddy Chief Administrative Officer, SurgCenter of Western Maryland

"Before implementing technology, the clinic director had to go through every paper for every course and enter it into spreadsheets. It was a lot more laborious."

Raghu Reddy
Chief Administrative Officer, SurgCenter of Western Maryland

See MedTrainer in Action