Choosing the Best Healthcare Credentialing Software

Credentialing has remarkably transformed from manual, paper-based processes to sophisticated digital systems. This shift has empowered healthcare executives to provide credentialing professionals with tools that save time, increase staff retention, and help grow revenue.

As organizations strive to maintain the highest standards of care, adopting the best healthcare credentialing software is a strategic move that enhances operational efficiency and ensures compliance with industry regulations.

This blog will outline how the best healthcare credentialing software benefits enterprises to small organizations and what credentialing features and functions will best meet your unique needs. 

What is Healthcare Credentialing Software?

Healthcare credentialing software automates and streamlines the process of verifying the qualifications of healthcare professionals, securing privileges, and enrolling them with payers. This software is widely used by credentialing specialists in all healthcare settings, including hospitals, urgent care centers, FQHCs, and more, to ensure providers meet the requirements and standards for employment and practice. It provides a centralized system for collecting, storing, and managing all the essential data and documentation related to a healthcare professional’s background, including education, training, certifications, licenses, work history, and malpractice history.

Healthcare credentialing software expedites this complex and time-consuming process by significantly reducing the time and resources required while improving accuracy, enhancing regulatory adherence, and minimizing human error. This technology increases provider onboarding efficiency and improves risk management through continuous credential monitoring.

Benefits of the Best Healthcare Credentialing Software

Credentialing software centralizes and automates workflows, ensures accurate provider information, reduces administrative burdens, enhances patient safety, and facilitates smoother medical staff collaboration. 

The best healthcare credentialing software offers numerous benefits, including:

• Compliance and Regulatory Adherence: Credentialing software’s built-in checks support compliance with regulatory requirements, such as state licensure and certifications, reducing the risk of non-compliance and penalties.
• Centralized Documentation: All credentialing documentation — licenses, communication, and training records — is stored in a centralized provider profile, ensuring easy access and simplifying the auditing process.
• Accuracy and Efficiency: Credentialing software eliminates manual data entry and paperwork, reducing errors and ensuring accurate credentialing records. License expiration reminders for both providers and credentialers keep recredentialing on track.
• Time Savings: Automating the credentialing process—including automated license verification and exclusions monitoring—significantly shortens the time needed to gather, verify, and update provider information, expediting onboarding and maintaining compliance with minimal administrative effort.
• Stronger Provider Relationships: With electronic document requests and automated reminders, providers experience a streamlined, faster credentialing process, increasing their likelihood of staying with the organization.
• Credentialing Verification Organization (CVO) Integration: The best software solution integrates with CVOs, allowing for seamless exchange of credentialing information with external verification sources.

What To Look for in the Best Healthcare Credentialing Software

Healthcare credentialing software should offer powerful features to simplify the credentialing process. Here are the top functions to look for to meet your organization’s needs:

Provider Profile Management

A comprehensive profile management system consolidates all essential information, documents, and communication in one easily accessible location. This central profile allows credentialing teams visibility to efficiently monitor enrollment status, track verification progress, and access necessary documents. Additionally, Council for Affordable Quality Healthcare (CAQH) profile management simplifies data entry and maintains accurate, up-to-date information.

Automated Notifications and Reminders

Crucial features of effective credentialing software include automated notifications and reminders. These alerts notify relevant parties of upcoming deadlines 90 to 180 days in advance to reduce the risk of missed deadlines, maintain compliance, and keep the credentialing process on track.

Highly-Customized Reporting and Dashboards

Highly-customizable reporting and dashboards offer the data you need for informed decision making. See enrollment status, time since submittal, missing documents, and more in real time. Users can save favorite reports for easy access and schedule reports to be sent via email daily, weekly, or monthly. Download the guide to Essential Credentialing Data.

Automated Exclusions Monitoring

The best healthcare credentialing software offers automated exclusions monitoring, which verifies exclusions with more than 40 databases, including the Office of Inspector General (OIG) and System for Award Management (SAM). These checks are completed according to NCQA guidelines and you receive notification of any status changes or matches, transforming hours of manual work into seconds. This minimizes risks and ensures compliance with regulations. Look for software offering customizable sorting options, such as by status, regulatory agency, and exclusion check date.

Customizable Workflows

Standardize your process with customizable workflows available in the best healthcare credentialing software. These workflows keep credentialers on track through each step of the credentialing process, ensuring nothing is overlooked. It’s easy to customize the workflows to match existing processes and preferences.

Enrollment Management

Use credentialing software to manage the enrollment process with insurance payers. A unified view of application status, priority, last update, and more keeps enrollments progressing seamlessly. Look for software with customizable dashboards, the ability to schedule reports, and visibility into every step of the process.

See how you can improve your process with MedTrainer Credentialing. Watch a 3-minute video.

MedTrainer is the Best Healthcare Credentialing Software

MedTrainer Credentialing is built for healthcare organizations that want to manage the credentialing process but need to complete more in less time. G2 reviewers agree, ranking MedTrainer as a High Performer for Healthcare Credentialing Software for the second straight quarter and notching the highest overall score for Quality of Support in the G2 Summer 2024 Report. 

More than 3,000 organizations rely on MedTrainer to streamline compliance with a unified digital platform that optimizes workflows and accelerates education, credentialing, and documentation. As a leader in healthcare technology, we’re constantly innovating to give customers the best experience and the most capabilities within one platform. Our customers say they save three weeks a year on credentialing tasks, and 9 out of 10 report faster payer enrollments, primary source verifications, and exclusions.

Ready to see why healthcare organizations love MedTrainer Credentialing? Request a demo.