Healthcare technology is only as good as its ability to evolve and improve. The needs, challenges, regulations, and processes within the industry change far too often and far too frequently for any healthcare solution to remain stagnant. That’s why MedTrainer maintains a strong commitment to product innovation, constantly improving features to ensure our customers have the cutting-edge tools they need to simplify compliance, streamline credentialing, and enhance learning management. 

In 2024 alone, our team introduced over 95 unique product enhancements – all ideated and developed by healthcare experts for healthcare experts. From automated license verifications to privileges and appointments, check out our most impactful operational enhancements. 

1. Faster File Management to Keep Compliance on Track

Healthcare organizations need solutions that can streamline operations and reduce administrative burden. Before they get to a point of having too much on their plate and end up wasting time on slow, manual tasks, these time-saving features will help them work faster.

  • Bulk Drag & Drop Upload: Upload multiple files at once, cutting down on manual, repetitive tasks.
  • File Staging Area: Batch upload and organize provider documents in one go — no third-party platforms, file renaming, or re-saving required.
  • Credentialing DOP Form Builder: Generate Delineation of Privilege (DOP) forms in minutes using pre-built templates, eliminating manual form creation or having to upload forms you created.

By streamlining document uploads, provider forms, and file staging, these tools help healthcare organizations knock out repetitive tasks faster and operate more efficiently.

2. Personalized User Experiences for More Precise Tracking

Personalization tracking ensures everyone from credentialers and HR to leadership sees exactly what they need with no clutter. Users are able to save their preferences and create custom settings, so every visit to the platform offers easy access to make more informed decisions. 

  • Save User Preferences: Employees can save their preferred view settings for quick, repeatable access, cutting down on reconfiguration time. This works for dashboards, too!
  • Profile Custom Settings in Privileges & Appointments: Pick how you want to sort and filter appointment data, and it’ll stay that way every time you open it.

Everyone works a little differently. These features let staff enjoy a tailored user experience that remembers unique preferences, so every visit to the platform is as efficient as possible. Personalization provides better visibility and quicker access to the most critical compliance data.

3. Automated Signature Routing for Approvals

Time is limited, so you need tools that help you work smarter and faster. No more sending emails or tracking down people for signatures. Multi-person signing helps lock down approvals faster to keep pace with regulatory demands and reduce bottlenecks.

  • Signing Groups: Eliminate signature delays with group-based approvals. Notify all required signers at once and move through signatures automatically.
  • File Staging Area: Collaborate and publish documents to provider profiles with ease, ensuring everyone stays on the same page.

Stay on top of deadlines and keep compliance moving. With tools like signing groups and file staging, you can avoid chasing down signatures and ensure timely document processing.

4. Real-Time Visibility to Address Compliance Gaps

We’ve made it easy for healthcare leaders and employees to have clear visibility into compliance and credentialing progress without digging through spreadsheets. Dashboards, visual metrics, and reports ensure leaders stay proactive rather than reactive.

  • Customizable Reports and Dashboards: More information than ever before is available in customizable reports. Sort, filter, and save your credentialing, learning, incident report, contract, document and policy data, and more. At-a-glance dashboards can be customized and saved so they’re always there for you.
  • Privileges & Appointments: Track and prioritize appointment statuses, from in-flight to completed, all in one place.

With better visibility, compliance administrators can address small issues before they turn into big problems. Pivot datasets highlight gaps such as incomplete training or missed payer enrollments.

5. Simplified Training Delivery for Better Compliance Rates 

If training is cumbersome to access and tedious to complete, people won’t do it. Course bundles templates are pre-built training bundles aligned with state and federal regulations ready for use. The new email-to-course playback feature cuts down excuses and makes it possible for employees to launch training with one click from their email.

  • Bundle Templates: Use pre-built course templates to stay current with federal and state regulatory requirements. Quickly customize bundles for your organization’s specific needs.
  • Play Courses From Assignment Notifications: Employees and providers can now access assigned training courses directly from the email notification without logging into the platform.

When training is simple and engaging, people actually do it. These features cut down on excuses (like “I forgot my login”) and make sure everyone stays up-to-date on their training and contributions to a culture of safety.

6. Credentialing Without The Headaches

Credentialing delays cause costly repercussions, compliance issues and provider onboarding requires tight control of deadlines. Track provider appointments, expiring credentials, and upcoming renewals in one location for faster onboarding.

  • Privileges & Appointments Dashboard: Track, manage, and prioritize provider appointments with visibility into status, deadlines, and completion.
  • Credentialing DOP Form Builder: Instantly generate Delineation of Privilege forms using customizable templates for faster credentialing.

Faster credentialing = faster onboarding = faster revenue. These tools help you avoid delays and get providers to work faster.

7. Automated License Verifications to Reduce Credentialing Errors

License verifications are crucial, but they’re also tedious — which is why automation is a game-changer. With over 900 license types spread across nine states and counting, the automated state license verification, DEA registration validation, and CDS license processes simplify this tedious process that could lead to compliance failures. 

  • Automated License Verifications: The MedTrainer platform will automatically find and upload a copy of the license while you work on other tasks. When you manually verify the license is accurate and valid, your name, the date, and URL are automatically tracked for an audit.
  • DEA Registrant Validation: With access to the RDA, MedTrainer helps you maintain compliance with the DEA’s new validation process. Learn more.

Instead of manually verifying provider licenses (which takes forever), these tools handle it for you. No delays, no errors, no stress — just more time for other important work.

Healthcare Technology Innovation From Within

With in-house subject matter experts actively using MedTrainer’s all-in-one platform, we are proactive in making product updates and innovations to ensure our solutions remain cutting edge to meet the evolving needs of healthcare professionals. This hands-on approach ensures that our product enhancements aren’t just theoretical; they’re practical, tested, and built to tackle real-world challenges. See why over 15,000 healthcare choose MedTrainer’s comprehensive solutions.