
Credit Card Safety and Secure Handling Practices
This course provides an overview of the safe handling of payment card information in the workplace. It explains what payment card information must be protected, how cardholder data can become exposed, and the approved methods for collecting, processing, storing, and reporting payment information.
The course also covers secure handling during payment transactions, protecting payment devices and payment systems, recognizing signs of device tampering, handling improperly received card information, and reporting concerns according to organizational procedures.
Credit Card Safety and Secure Handling Practices
This course provides an overview of the safe handling of payment card information in the workplace. It explains what payment card information must be protected, how cardholder data can become exposed, and the approved methods for collecting, processing, storing, and reporting payment information.
The course also covers secure handling during payment transactions, protecting payment devices and payment systems, recognizing signs of device tampering, handling improperly received card information, and reporting concerns according to organizational procedures.

Deepfakes: Recognize, Verify, and Respond
Deepfakes and other forms of synthetic media are becoming increasingly realistic and accessible, creating new challenges for organizations and employees. They may be used to impersonate trusted individuals, support fraud, spread misinformation, or manipulate people into taking actions that bypass established procedures.
This course provides an overview of deepfakes, synthetic media, and related technologies, explaining how they may appear in workplace communications and why they present a security risk. It covers common warning signs, the role and limitations of detection and authentication tools, and practical steps employees can take to respond safely.
By applying the Pause, Verify, Report approach and following established organizational procedures, learners can help protect sensitive information, reduce the risk of fraud, and support a safer workplace.
Deepfakes: Recognize, Verify, and Respond
Deepfakes and other forms of synthetic media are becoming increasingly realistic and accessible, creating new challenges for organizations and employees. They may be used to impersonate trusted individuals, support fraud, spread misinformation, or manipulate people into taking actions that bypass established procedures.
This course provides an overview of deepfakes, synthetic media, and related technologies, explaining how they may appear in workplace communications and why they present a security risk. It covers common warning signs, the role and limitations of detection and authentication tools, and practical steps employees can take to respond safely.
By applying the Pause, Verify, Report approach and following established organizational procedures, learners can help protect sensitive information, reduce the risk of fraud, and support a safer workplace.

California Workplace Violence Response and De-Escalation for Designated Responders
This course provides additional California healthcare workplace violence response and de-escalation training for employees assigned to respond to alarms, violent incidents, or situations involving aggressive or violent behavior. It focuses on the role-specific actions designated responders need to use when supporting scene safety, coordinated response, de-escalation, handoff, documentation, and post-incident review.
Learners review Cal/OSHA Title 8 § 3342 responder training expectations, the role of designated responders within the employer’s Workplace Violence Prevention Plan (WVPP), responder boundaries, scene safety, safe positioning, escalation indicators, behavioral and environmental risk factors, nonphysical de-escalation strategies, team-based response roles, alarm response, concise communication, escalation to security or law enforcement, handoff to specialized support, violent incident log input, post-incident documentation, debriefing, and support for affected employees.
California Workplace Violence Response and De-Escalation for Designated Responders
This course provides additional California healthcare workplace violence response and de-escalation training for employees assigned to respond to alarms, violent incidents, or situations involving aggressive or violent behavior. It focuses on the role-specific actions designated responders need to use when supporting scene safety, coordinated response, de-escalation, handoff, documentation, and post-incident review.
Learners review Cal/OSHA Title 8 § 3342 responder training expectations, the role of designated responders within the employer’s Workplace Violence Prevention Plan (WVPP), responder boundaries, scene safety, safe positioning, escalation indicators, behavioral and environmental risk factors, nonphysical de-escalation strategies, team-based response roles, alarm response, concise communication, escalation to security or law enforcement, handoff to specialized support, violent incident log input, post-incident documentation, debriefing, and support for affected employees.

California Workplace Violence Prevention Training
This course provides general employee awareness for California healthcare settings on workplace violence prevention requirements, healthcare-specific safety expectations, and employee responsibilities under Cal/OSHA Title 8 § 3342 and the broader California workplace violence prevention framework established under Labor Code § 6401.9 / SB 553.
Learners review how workplace violence is defined in California healthcare settings, the four types of workplace violence, covered healthcare worksites, the purpose of a healthcare Workplace Violence Prevention Plan (WVPP), employee participation and anti-retaliation protections, hazard identification, corrective measures, incident reporting, violent incident logs, post-incident response, recordkeeping, training, plan review, and site-specific WVPP expectations.
California Workplace Violence Prevention Training
This course provides general employee awareness for California healthcare settings on workplace violence prevention requirements, healthcare-specific safety expectations, and employee responsibilities under Cal/OSHA Title 8 § 3342 and the broader California workplace violence prevention framework established under Labor Code § 6401.9 / SB 553.
Learners review how workplace violence is defined in California healthcare settings, the four types of workplace violence, covered healthcare worksites, the purpose of a healthcare Workplace Violence Prevention Plan (WVPP), employee participation and anti-retaliation protections, hazard identification, corrective measures, incident reporting, violent incident logs, post-incident response, recordkeeping, training, plan review, and site-specific WVPP expectations.

Clinical Applications of SBIRT for Substance Use Disorders
This course provides care professionals with a clinically focused approach to applying Screening, Brief Intervention, and Referral to Treatment (SBIRT) across diverse practice settings. Emphasis is placed on practical screening methods, risk-based clinical decision-making, brief intervention strategies, and ethical referral practices. Participants will examine how SBIRT can be integrated into routine clinical workflows while maintaining cultural responsiveness, trauma-informed care, and professional scope of practice across jurisdictions.
Clinical Applications of SBIRT for Substance Use Disorders
This course provides care professionals with a clinically focused approach to applying Screening, Brief Intervention, and Referral to Treatment (SBIRT) across diverse practice settings. Emphasis is placed on practical screening methods, risk-based clinical decision-making, brief intervention strategies, and ethical referral practices. Participants will examine how SBIRT can be integrated into routine clinical workflows while maintaining cultural responsiveness, trauma-informed care, and professional scope of practice across jurisdictions.

Antibiotic Stewardship Program for Integrated Health Services
This course introduces nurses to antibiotic and antimicrobial stewardship principles, with emphasis on appropriate antibiotic use, antimicrobial resistance, diagnostic stewardship, infection prevention, patient education, and the nurse’s role in monitoring, communication, and care coordination across behavioral health, substance use disorder treatment, residential, outpatient, primary care, and HIV service settings.
Antibiotic Stewardship Program for Integrated Health Services
This course introduces nurses to antibiotic and antimicrobial stewardship principles, with emphasis on appropriate antibiotic use, antimicrobial resistance, diagnostic stewardship, infection prevention, patient education, and the nurse’s role in monitoring, communication, and care coordination across behavioral health, substance use disorder treatment, residential, outpatient, primary care, and HIV service settings.

Oregon Workplace Violence Prevention Training
This Oregon-specific course provides healthcare and home care workers with practical workplace violence prevention awareness under Oregon Senate Bill 537. Learners’ review covered care settings, workplace violence definitions, risk factors, warning signs, prevention plan expectations, reporting responsibilities, near-miss documentation, de-escalation boundaries, and post-incident support.
The course emphasizes that physical injury is not required for an incident, threat, near miss, or unsafe condition to be reportable. It also distinguishes facility-based risks from home care and hospice risks, including lone-worker exposure, uncontrolled private residences, pets, weapons, unsafe parking, and limited immediate backup.
Learners are reminded that this course provides state-level awareness and does not replace employer-specific workplace violence prevention plans, emergency procedures, role-specific protocols, security training, legal advice, or restraint certification.
Oregon Workplace Violence Prevention Training
This Oregon-specific course provides healthcare and home care workers with practical workplace violence prevention awareness under Oregon Senate Bill 537. Learners’ review covered care settings, workplace violence definitions, risk factors, warning signs, prevention plan expectations, reporting responsibilities, near-miss documentation, de-escalation boundaries, and post-incident support.
The course emphasizes that physical injury is not required for an incident, threat, near miss, or unsafe condition to be reportable. It also distinguishes facility-based risks from home care and hospice risks, including lone-worker exposure, uncontrolled private residences, pets, weapons, unsafe parking, and limited immediate backup.
Learners are reminded that this course provides state-level awareness and does not replace employer-specific workplace violence prevention plans, emergency procedures, role-specific protocols, security training, legal advice, or restraint certification.

Adverse Childhood Experiences – Foundations for Trauma-Informed Practice
This course provides care professionals with a foundational understanding of Adverse Childhood Experience and its impact across the lifespan. Participants will explore how early adversity influences neurodevelopment, emotional regulation, physical and mental health outcomes, and behavior. Emphasis is placed on applying trauma-informed principles to assessment, engagement, and intervention in ways that promote safety, avoid re-traumatization, and support resilience.
Adverse Childhood Experiences – Foundations for Trauma-Informed Practice
This course provides care professionals with a foundational understanding of Adverse Childhood Experience and its impact across the lifespan. Participants will explore how early adversity influences neurodevelopment, emotional regulation, physical and mental health outcomes, and behavior. Emphasis is placed on applying trauma-informed principles to assessment, engagement, and intervention in ways that promote safety, avoid re-traumatization, and support resilience.

Applying ACE Insights to Improve Care and Outcomes
The course, Applying ACE Insights to Improve Care and Outcomes, is designed to support care professionals in translating knowledge of Adverse Childhood Experiences (ACEs) into practical, responsive care approaches. Organized into five modules, the course explores how early adversity can influence behavior, communication, engagement, and regulation in care settings, and how ACE-informed practice can be integrated into everyday interactions without increasing complexity or provider burden.
Participants will examine real-world care scenarios, apply ACE-responsive strategies to communication and care planning, and explore how these approaches contribute to improved engagement, reduced escalation, and more sustainable outcomes over time. Through structured content, case vignettes, and knowledge checks, the course emphasizes actionable shifts that support regulation, strengthen continuity of care, and enhance outcomes at both the individual and system level.
Applying ACE Insights to Improve Care and Outcomes
The course, Applying ACE Insights to Improve Care and Outcomes, is designed to support care professionals in translating knowledge of Adverse Childhood Experiences (ACEs) into practical, responsive care approaches. Organized into five modules, the course explores how early adversity can influence behavior, communication, engagement, and regulation in care settings, and how ACE-informed practice can be integrated into everyday interactions without increasing complexity or provider burden.
Participants will examine real-world care scenarios, apply ACE-responsive strategies to communication and care planning, and explore how these approaches contribute to improved engagement, reduced escalation, and more sustainable outcomes over time. Through structured content, case vignettes, and knowledge checks, the course emphasizes actionable shifts that support regulation, strengthen continuity of care, and enhance outcomes at both the individual and system level.
Learning