
Emergency and Disaster Preparedness in Urgent Care Centers
The pandemic crisis has presented significant challenges and opportunities for Urgent Care Centers and healthcare providers across the county, which illustrates the importance of learning from this experience to manage through the current crisis and become better prepared in the future. In March of 2018, the Healthcare Emergency Preparedness Information Gateway (TRACIE) published their findings from UCCs in 44 states to collect their perceptions on the role their urgent care centers could play in the nations healthcare preparedness and response activities. We will take a brief retrospective view of this report as a starting point in the context of todays COVID-19 epidemic and discuss a framework for UUCs moving forward. We will take a look at the impact of the nation-wide public health emergency and the federal healthcare priorities recommendations for the COVID-19 Stimulus and opportunities for UCC participation. The discussion will wrap up with steps that individual and regional UCCs can take to be prepared for future emergencies and disasters.
Emergency and Disaster Preparedness in Urgent Care Centers
The pandemic crisis has presented significant challenges and opportunities for Urgent Care Centers and healthcare providers across the county, which illustrates the importance of learning from this experience to manage through the current crisis and become better prepared in the future. In March of 2018, the Healthcare Emergency Preparedness Information Gateway (TRACIE) published their findings from UCCs in 44 states to collect their perceptions on the role their urgent care centers could play in the nations healthcare preparedness and response activities. We will take a brief retrospective view of this report as a starting point in the context of todays COVID-19 epidemic and discuss a framework for UUCs moving forward. We will take a look at the impact of the nation-wide public health emergency and the federal healthcare priorities recommendations for the COVID-19 Stimulus and opportunities for UCC participation. The discussion will wrap up with steps that individual and regional UCCs can take to be prepared for future emergencies and disasters.

Treating Chest Trauma and Abdominal Injuries in Urgent Care Centers
Chest trauma and abdominal injuries are modern major health problems with a high mortality rate and are both life-threatening conditions often involving other anatomical regions requiring concurrent diagnosis and treatment. Blunt chest trauma produces 25% of traumatic deaths, contributing to the 50% of global mortality caused by trauma. Blunt chest trauma is commonly associated with multiple-organ damage that favors catastrophic patient outcome. Abdominal injuries are a frequent diagnosis in multiple trauma, and the presence of extra-abdominal injuries and sepsis produces a significant effect on the outcome. The standard management of chest trauma and abdominal injuries may become multidisciplinary through patient transportation from urgent care to surgery and then in ICU. Early diagnosis and initial assertive management within the urgent care setting are the keys in reducing morbidity and mortality.
Treating Chest Trauma and Abdominal Injuries in Urgent Care Centers
Chest trauma and abdominal injuries are modern major health problems with a high mortality rate and are both life-threatening conditions often involving other anatomical regions requiring concurrent diagnosis and treatment. Blunt chest trauma produces 25% of traumatic deaths, contributing to the 50% of global mortality caused by trauma. Blunt chest trauma is commonly associated with multiple-organ damage that favors catastrophic patient outcome. Abdominal injuries are a frequent diagnosis in multiple trauma, and the presence of extra-abdominal injuries and sepsis produces a significant effect on the outcome. The standard management of chest trauma and abdominal injuries may become multidisciplinary through patient transportation from urgent care to surgery and then in ICU. Early diagnosis and initial assertive management within the urgent care setting are the keys in reducing morbidity and mortality.

Diagnosis in Mental Health Conditions
This course examines the relationship between mental health and physical well-being, emphasizing the importance of correct and timely recognition of mental health conditions in healthcare settings. The course covers topics such as the impacts of mental health on physical health and explores evidence supporting the interconnectedness of mind and body. It also addresses diagnostic tools and strategies for effectively identifying mental health conditions in a healthcare context.
Diagnosis in Mental Health Conditions
This course examines the relationship between mental health and physical well-being, emphasizing the importance of correct and timely recognition of mental health conditions in healthcare settings. The course covers topics such as the impacts of mental health on physical health and explores evidence supporting the interconnectedness of mind and body. It also addresses diagnostic tools and strategies for effectively identifying mental health conditions in a healthcare context.

OSHA – Bloodborne Pathogens (BBP)
This comprehensive course addresses the risks associated with occupational exposure to bloodborne pathogens (BBPs) and aims to provide healthcare personnel and individuals in high-risk occupations with the necessary knowledge and skills to protect themselves and others. Participants will learn about the nature of BBPs, their presence in human blood, and the potential for causing and spreading diseases. The course covers essential topics, including common BBPs, routes of exposure, best practices, and standards for avoiding exposure. Participants will also gain insights into proper sharps disposal, methods for compliance with OSHA and other standards, and incident reporting in case of exposure. By completing this training, employees and employers can minimize the risk of BBP exposure in the workplace, ensuring a safe and healthful environment in compliance with OSHA regulations.
OSHA – Bloodborne Pathogens (BBP)
This comprehensive course addresses the risks associated with occupational exposure to bloodborne pathogens (BBPs) and aims to provide healthcare personnel and individuals in high-risk occupations with the necessary knowledge and skills to protect themselves and others. Participants will learn about the nature of BBPs, their presence in human blood, and the potential for causing and spreading diseases. The course covers essential topics, including common BBPs, routes of exposure, best practices, and standards for avoiding exposure. Participants will also gain insights into proper sharps disposal, methods for compliance with OSHA and other standards, and incident reporting in case of exposure. By completing this training, employees and employers can minimize the risk of BBP exposure in the workplace, ensuring a safe and healthful environment in compliance with OSHA regulations.

HIPAA – Cybersecurity Training and Awareness
This course provides a comprehensive introduction to the field of cybersecurity, encompassing key concepts and terminology related to various types of threats and attacks. The primary emphasis of the course revolves around promoting security awareness among employees, equipping them with the best practices necessary to safeguard both themselves and the company from potential cyber-attacks. Participants will gain valuable insights into identifying and mitigating threats, as well as effectively responding to and reporting cyber incidents.
HIPAA – Cybersecurity Training and Awareness
This course provides a comprehensive introduction to the field of cybersecurity, encompassing key concepts and terminology related to various types of threats and attacks. The primary emphasis of the course revolves around promoting security awareness among employees, equipping them with the best practices necessary to safeguard both themselves and the company from potential cyber-attacks. Participants will gain valuable insights into identifying and mitigating threats, as well as effectively responding to and reporting cyber incidents.

Sexually Transmitted Diseases and Infections in Urgent Care Centers
This course provides healthcare professionals with an overview of the most common sexually transmitted infections encountered in urgent care settings, including HPV, chlamydia, gonorrhea, syphilis, and HIV. Learners will review current evidence-based approaches to diagnosis, treatment, patient education, and follow-up care, as well as key considerations for screening, risk factors, and prevention strategies.
Sexually Transmitted Diseases and Infections in Urgent Care Centers
This course provides healthcare professionals with an overview of the most common sexually transmitted infections encountered in urgent care settings, including HPV, chlamydia, gonorrhea, syphilis, and HIV. Learners will review current evidence-based approaches to diagnosis, treatment, patient education, and follow-up care, as well as key considerations for screening, risk factors, and prevention strategies.

OSHA – Respiratory Protection for Healthcare Workers
This course provides a basic understanding of the different types of respirators used in the workplace for worker protection, and orients the learner on their proper use. OSHA standard 1910.134(d)(3)(i) specifies that employers are required to provide a respirator that is adequate to protect the health of the employee and ensure compliance with all other OSHA statutory and regulatory requirements, under routine and reasonably foreseeable emergency situations. The content in this course is retrieved from resources provided by the US Department of Labor, and is current as of 2023.
OSHA – Respiratory Protection for Healthcare Workers
This course provides a basic understanding of the different types of respirators used in the workplace for worker protection, and orients the learner on their proper use. OSHA standard 1910.134(d)(3)(i) specifies that employers are required to provide a respirator that is adequate to protect the health of the employee and ensure compliance with all other OSHA statutory and regulatory requirements, under routine and reasonably foreseeable emergency situations. The content in this course is retrieved from resources provided by the US Department of Labor, and is current as of 2023.

All About Eyes: How to Handle Eye Emergencies and Trauma in an Urgent Care Setting
This course prepares urgent care clinicians and nurses to recognize, assess, and respond to common eye emergencies and traumatic eye injuries, including corneal abrasions, foreign bodies, contusions, lacerations, ocular burns, and posttraumatic iridocyclitis. Learners review key symptoms, red flags, initial trauma priorities, eye-assessment steps, diagnostic tools, treatment considerations, referral needs, and the health, social, and economic consequences of eye trauma.
All About Eyes: How to Handle Eye Emergencies and Trauma in an Urgent Care Setting
This course prepares urgent care clinicians and nurses to recognize, assess, and respond to common eye emergencies and traumatic eye injuries, including corneal abrasions, foreign bodies, contusions, lacerations, ocular burns, and posttraumatic iridocyclitis. Learners review key symptoms, red flags, initial trauma priorities, eye-assessment steps, diagnostic tools, treatment considerations, referral needs, and the health, social, and economic consequences of eye trauma.

Latex Allergies and Glove Selection Strategies for the ASC
This course provides essential knowledge for healthcare professionals and support staff on the identification, risks, and management of latex allergies. Participants will learn to recognize what a latex allergy is, understand common routes of exposure, and identify typical allergic reactions. The course also explores the broader impact of latex allergies on individuals and healthcare environments. Practical strategies for prevention and control of latex exposure—including alternative materials and workplace safety protocols—are also covered to promote a safer, allergy-aware workplace.
Latex Allergies and Glove Selection Strategies for the ASC
This course provides essential knowledge for healthcare professionals and support staff on the identification, risks, and management of latex allergies. Participants will learn to recognize what a latex allergy is, understand common routes of exposure, and identify typical allergic reactions. The course also explores the broader impact of latex allergies on individuals and healthcare environments. Practical strategies for prevention and control of latex exposure—including alternative materials and workplace safety protocols—are also covered to promote a safer, allergy-aware workplace.
Learning