MedTrainer's Healthcare Course Library

This course reviews the foundational concepts around the definition and categorization of critical incidents, as well as reporting requirements as specified by the Centers for Medicare and Medicaid Services (CMS) and guidance issued by the Joint Commission. The course provides practical examples of critical incidents, and orients the learner to the ways in which critical incidents impact patient outcomes in healthcare settings. While CMS requires States to implement an incident reporting system to protect the health and welfare of the Medicaid beneficiaries who receive services in community-based settings or nursing facilities, critical incident reporting protocols and processes may vary by state.

This course explores the multifaceted psychosocial needs of older adults, focusing on the emotional, social, spiritual, and psychological aspects of aging. Learners will gain insights into the psychosocial framework and its application in clinical settings, including communication strategies, assessment techniques, and care planning. The course addresses key factors such as loneliness, role changes after retirement, loss of independence, and mental health challenges like depression. Emphasis is placed on person-centered approaches that foster trust, empathy, and respect. Learners will also be guided through conducting effective psychosocial assessments and making appropriate referrals, ultimately enhancing the quality of life and care outcomes for older patients.
This course is designed to help healthcare professionals understand and respond to the evolving psychosocial needs of older adults by applying assessment strategies, effective communication techniques, and supportive care practices to improve mental, emotional, and social well-being.

This course was designed to help healthcare workers within Ambulatory Surgical Centers identify abuse and use appropriate procedures to care for each patient, managing cases from childhood to elderly adulthood.

Challenging behaviors can occur in patients across many care settings and are often the result of physical discomfort, emotional distress, cognitive decline, or environmental triggers. These behaviors may include resistance to care, verbal or physical outbursts, wandering, or agitation.
This course introduces foundational knowledge for understanding the causes and characteristics of challenging behaviors, including those associated with Alzheimer’s Disease and Related Dementias (ADRD). Learners will explore common contributing factors, early signs of escalation, and person-centered approaches for prevention, de-escalation, and support. The course also discusses communication strategies, caregiver well-being, and safety considerations to support effective and compassionate care.

A prevalent but under-recognized complication in healthcare settings is skin injury related to medical adhesives. Officially termed medical adhesive-related skin injuries, or MARSI, this type of injury can occur across all care settings and age groups. MARSI occurs when the proper technique for application and/or removal of adhesive products is not used, resulting in tissue trauma. These injuries impact not only patient safety and quality of life but the cost of healthcare, as well.

The 2024 Medicare Part C & Part D Reporting Requirements & Data Validation (DV) Web-Based Training (WBT) Course, provided by the Medicare Learning Network® (MLN), is designed to educate Sponsoring Organizations (SOs) and Data Validation Contractors (DVCs) on the CMS Data Validation program. This course covers critical CMS requirements, standards, and resources for accurately reporting and validating Medicare Part C and Part D data. Through this training, participants will understand the purpose of the DV program, the necessary steps for successful completion, and the resources available for navigating the DV process. This course is required before the DV process begins on April 1, 2024, to ensure compliance and readiness for the upcoming cycle.

The Centers for Medicare and Medicaid Services (CMS) is offering this web-based training course for those who are new to the Skilled Nursing Facility (SNF) Quality Reporting Program (QRP). This course is designed to provide a general overview of the program and direct learners to a variety of links and resources for additional information.

The Centers for Medicare and Medicaid Services (CMS) is offering a web-based training course that provides a high-level overview of how data elements within CMS patient/resident assessment instruments are used to construct quality measures (QMs) across post-acute care (PAC) settings. While each PAC setting has their own Quality Reporting Program (QRP), this training will focus on only the cross-setting QMs. This course is intended for Home Health Agencies (HHAs), Inpatient Rehabilitation Facilities (IRFs), Long-Term Care Hospitals (LTCHs) and Skilled Nursing Facilities (SNFs). The course is divided into three sections and includes interactive exercises to test your knowledge related to cross-setting QMs, how data elements feed into these cross-setting QMs, how QMs are calculated and appear on QM reports, and how to access and use this data for quality improvement (QI).

The Centers for Medicare and Medicaid Services (CMS) is offering an updated web-based training series on the assessment and coding of Section GG. This training is intended for providers in the following care settings: Home Health Agencies (HHAs), Inpatient Rehabilitation Facilities (IRFs), Long-Term Care Hospitals (LTCHs), and Skilled Nursing Facilities (SNFs). This is the first of three courses in this training series. This training provides an overview of the patient/resident assessment instrument guidance across post-acute care (PAC) settings for the coding of the items in Section GG, Functional Abilities and