
How to Quantify and Improve Employee Attitudes and Performance
The workplace is busy, full of multiple priorities, and employees often have to hurry through the day to complete their work. Employees that take pride in their work appreciate recognition for their efforts. In this series we will show how management and employee attitudes can positively affect work performance and the professionalism of your enterprise. The course also reviews the importance of providing feedback, coaching, and performance measurement tools. We introduce the concept of stages of development, which is a tool available to help identify employee strengths and areas for growth and development but even more importantly, a road map of specifics to achieve excellence.
How to Quantify and Improve Employee Attitudes and Performance
The workplace is busy, full of multiple priorities, and employees often have to hurry through the day to complete their work. Employees that take pride in their work appreciate recognition for their efforts. In this series we will show how management and employee attitudes can positively affect work performance and the professionalism of your enterprise. The course also reviews the importance of providing feedback, coaching, and performance measurement tools. We introduce the concept of stages of development, which is a tool available to help identify employee strengths and areas for growth and development but even more importantly, a road map of specifics to achieve excellence.

Non-Violent Crisis Intervention
This course introduces nonviolent crisis intervention as a short-term, safety-focused approach for recognizing when a person is overwhelmed by stress, unable to use usual coping strategies, and experiencing emotional, behavioral, physical, or cognitive distress. Learners will review how to assess immediate risk, identify signs of distress, use trauma-informed verbal and nonverbal de-escalation strategies, apply a team-based and least-restrictive response, and support appropriate referral, documentation, and post-crisis follow-up.
Non-Violent Crisis Intervention
This course introduces nonviolent crisis intervention as a short-term, safety-focused approach for recognizing when a person is overwhelmed by stress, unable to use usual coping strategies, and experiencing emotional, behavioral, physical, or cognitive distress. Learners will review how to assess immediate risk, identify signs of distress, use trauma-informed verbal and nonverbal de-escalation strategies, apply a team-based and least-restrictive response, and support appropriate referral, documentation, and post-crisis follow-up.

Alcohol and Substance Abuse in the Workplace
This course, Alcohol and Substance Abuse in the Workplace, provides an evidence-based examination of how alcohol and other substance use affect employee health, job performance, and workplace safety, with particular emphasis on safety-sensitive and decision-critical roles. The course distinguishes between substance use, hazardous use, and substance use disorder (SUD) and explains the physiological and neurocognitive mechanisms through which alcohol, opioids, cannabis, and other substances impair attention, judgment, coordination, and decision-making. Learners explore occupational risk patterns, including injury-related opioid exposure, the complexities of cannabis impairment in evolving legal environments, and the limitations of relying solely on substance testing. Practical strategies are presented for impairment recognition, fitness-for-duty assessment, alcohol screening and brief intervention, referral to treatment, recovery-supportive workplace policies, and structured return-to-work planning, all within a framework that prioritizes safety, consistency, and employee well-being.
Alcohol and Substance Abuse in the Workplace
This course, Alcohol and Substance Abuse in the Workplace, provides an evidence-based examination of how alcohol and other substance use affect employee health, job performance, and workplace safety, with particular emphasis on safety-sensitive and decision-critical roles. The course distinguishes between substance use, hazardous use, and substance use disorder (SUD) and explains the physiological and neurocognitive mechanisms through which alcohol, opioids, cannabis, and other substances impair attention, judgment, coordination, and decision-making. Learners explore occupational risk patterns, including injury-related opioid exposure, the complexities of cannabis impairment in evolving legal environments, and the limitations of relying solely on substance testing. Practical strategies are presented for impairment recognition, fitness-for-duty assessment, alcohol screening and brief intervention, referral to treatment, recovery-supportive workplace policies, and structured return-to-work planning, all within a framework that prioritizes safety, consistency, and employee well-being.

Recognizing Staff With Substance Abuse Disorders
This course is designed to educate healthcare professionals on how to recognize and respond to substance use disorder (SUD) in clinical settings. Participants will explore the nature of addiction, including the progression of SUD and contributing risk factors such as stress, genetics, occupational access, and psychological strain. The course covers how to identify signs of impairment and drug diversion among colleagues, outlines ethical and legal reporting obligations, and provides practical steps for workplace intervention. Emphasis is placed on fostering a culture of safety, accountability, and support for recovery—including return-to-work considerations for recovering professionals.
Recognizing Staff With Substance Abuse Disorders
This course is designed to educate healthcare professionals on how to recognize and respond to substance use disorder (SUD) in clinical settings. Participants will explore the nature of addiction, including the progression of SUD and contributing risk factors such as stress, genetics, occupational access, and psychological strain. The course covers how to identify signs of impairment and drug diversion among colleagues, outlines ethical and legal reporting obligations, and provides practical steps for workplace intervention. Emphasis is placed on fostering a culture of safety, accountability, and support for recovery—including return-to-work considerations for recovering professionals.

Drug Seeking Behavior
This course is helps healthcare professionals how to recognize drug-seeking behavior in clinical practice. Participants will learn how to identify key signs, patterns, and red flags associated with inappropriate requests for controlled substances. Learners will explore how to assess patient history, evaluate medical need, and distinguish between appropriate care and potential misuse. The course also addresses common clinical challenges—such as managing patient requests, communicating treatment limits, and avoiding stigma—while ensuring that individuals with substance use disorders still receive safe and respectful care.
Drug Seeking Behavior
This course is helps healthcare professionals how to recognize drug-seeking behavior in clinical practice. Participants will learn how to identify key signs, patterns, and red flags associated with inappropriate requests for controlled substances. Learners will explore how to assess patient history, evaluate medical need, and distinguish between appropriate care and potential misuse. The course also addresses common clinical challenges—such as managing patient requests, communicating treatment limits, and avoiding stigma—while ensuring that individuals with substance use disorders still receive safe and respectful care.

Mental Health of Children and Young Adults
This course provides an overview of the importance of promoting mental health, with a specific focus on childhood experiences and their impact on mental health outcomes. Participants will explore the prevalence of mental illness in children and young adults and gain insights into various mental health promotion programs aimed at preventing and addressing mental health problems early in life.
Mental Health of Children and Young Adults
This course provides an overview of the importance of promoting mental health, with a specific focus on childhood experiences and their impact on mental health outcomes. Participants will explore the prevalence of mental illness in children and young adults and gain insights into various mental health promotion programs aimed at preventing and addressing mental health problems early in life.

Detoxification and Withdrawal Management for Individuals with Addiction
Addiction to alcohol and opioids continues to have profound effects on individuals and communities. This course explores the long-term effects of alcohol and opioid addiction, the screening and risk assessment process, the stages of detoxification, and the presentation of withdrawal syndromes.
Detoxification and Withdrawal Management for Individuals with Addiction
Addiction to alcohol and opioids continues to have profound effects on individuals and communities. This course explores the long-term effects of alcohol and opioid addiction, the screening and risk assessment process, the stages of detoxification, and the presentation of withdrawal syndromes.

Overview of Substance Abuse Disorders
This course will provide information on common behavioral, physical, and mental health conditions prevalent in individuals affected by addiction. It will also discuss types of substance use disorders and the training requirements for organizations offering programs for recovery and treatment for these conditions.
The content covered in this course aligns with the topics identified by the Arkansas Department of Human Services for non-licensed personnel in Qualified Behavioral Health Provider (QBHP) roles in outpatient behavioral health facilities.
This course is designed to provide essential knowledge on addiction-related conditions and the training needed to support individuals in recovery programs.
Overview of Substance Abuse Disorders
This course will provide information on common behavioral, physical, and mental health conditions prevalent in individuals affected by addiction. It will also discuss types of substance use disorders and the training requirements for organizations offering programs for recovery and treatment for these conditions.
The content covered in this course aligns with the topics identified by the Arkansas Department of Human Services for non-licensed personnel in Qualified Behavioral Health Provider (QBHP) roles in outpatient behavioral health facilities.
This course is designed to provide essential knowledge on addiction-related conditions and the training needed to support individuals in recovery programs.

Standards for Treatment and Services for Persons with Developmental and Intellectual Disabilities
This course provides an overview of palliative care and its importance in improving the quality of life for patients and their families facing life-threatening or chronic, debilitating illnesses. The course will explore the unique challenges faced by individuals in need of palliative care and the training, accreditation, and certification requirements outlined by The Joint Commission.
Standards for Treatment and Services for Persons with Developmental and Intellectual Disabilities
This course provides an overview of palliative care and its importance in improving the quality of life for patients and their families facing life-threatening or chronic, debilitating illnesses. The course will explore the unique challenges faced by individuals in need of palliative care and the training, accreditation, and certification requirements outlined by The Joint Commission.
Learning