MedTrainer's Healthcare Course Library

The Value of Critical Incident Stress Debriefings for Healthcare Workers

A critical incident can be any traumatic or life-threatening event. These events can evoke strong emotional responses from healthcare workers, some of which can evolve into severe stress and reactions of grief. The Critical Incident Stress Debriefing (CISD) process is a model designed to mitigate the impact of traumatic events on healthcare staff, facilitate their return to normal day-to-day functioning, and prevent pathological responses to trauma that is an inherent part of the profession.

Guidelines for the Safe Use and Transport of Compressed Gas

This course is designed to provide healthcare professionals with the knowledge and skills needed to maintain a safe environment for patients and healthcare providers in the surgical setting where compressed gases are used. Compressed gas is commonly used in the healthcare industry, including in the operating room, and can pose a significant hazard if not handled properly. The course will cover important safety considerations when working with compressed gas, including identifying and avoiding potential hazards, using the appropriate personal protective equipment (PPE), and following proper handling procedures to prevent accidents or injuries.

Hand Washing and Infection Control

Hand hygiene and infection control measures are vital to maintaining health by reducing rates of disease transmission. Following infection control measures is not specific to a person, place, or setting. It is vital that everybody do their part to maintain cleanliness and reduce the spread of disease.
This course aligns with the training requirements specified in the Accreditation Association for Ambulatory HealthCare (AAAHC) Accreditation and QUAD A (previously AAAASF) standards

Emergency Preparedness and Code of Conduct for Home Health Agencies and Hospices

This course will provide detailed information on emergency preparedness plan requirements for home health agencies and hospices, including communication plans and written policies and procedures. It will also discuss the code of conduct that staff at these organizations must abide by, such as ensuring patients’ rights are respected, staff are treated fairly, and financial responsibilities are upheld.

Quality of Care in Indian Health Service

This three-part video series highlights OIGs examination of challenges IHS faces in providing quality health care and also covers OIG studies that determined the rate of adverse events in IHS hospitals and assessed hospitals adherence to national clinical guidelines and best practices for labor and delivery care. An IHS speaker also details the IHS Strategic Plan and quality of care initiatives. This series is intended for all audiences, including compliance officers of health care organizations such as IHS, Tribal, and Urban Indian Health Program facilities and health care providers.
This course is one of nine of the Compliance modules published by the U. S. Department of Health and Human Services by their Office of Inspector General website. Additional compliance courses are listed below:
Compliance 101
Compliance 201 for Health Care Providers
Compliance for Governing Boards
Fraud, Waste and Abuse for Health Care Providers
Using Internal Controls
Emergency Preparedness and Response
Combating the Opiod Epidemic in Indian Country
Protecting Patients in AI/AN Communities
Quality of Care in IHS

Combating the Opioid Epidemic in Indian Country

This course provides an overview of a toolkit that OIG developed titled Calculating Opioid Levels and Identifying Patients At Risk of Misuse or Overdose. This toolkit provides detailed steps for using prescription drug claims data to analyze patients opioid levels to identify certain patients at risk of opioid misuse or overdose. In another video, which reflects the views of and guidance from IHS, youll learn about the IHS Opioid Strategy and each of its five aims, including the specific steps IHS is taking to address the crisis. Importantly, these videos outline specific compliance actions you might consider taking to help combat the epidemic in your community.

This course is one of nine of the Compliance modules published by the U. S. Department of Health and Human Services by their Office of Inspector General website. Additional compliance courses are listed below:
Compliance 101
Compliance 201 for Health Care Providers
Compliance for Governing Boards
Fraud, Waste and Abuse for Health Care Providers
Using Internal Controls
Emergency Preparedness and Response
Protecting Patients in AI/AN Communities
Quality of Care in IHS

Emergency Preparedness and Response

This course is intended for those who are responsible for emergency preparedness and response in Indian health and human service programs such as Indian Health Service (IHS) hospitals or grants that provide services to Tribal members. However, as noted in the videos, everyone has a role in emergency preparedness and response so this series may be helpful to all, from front-line staff to executives to community members.

This course is one of nine of the Compliance modules published by the U. S. Department of Health and Human Services by their Office of Inspector General website. Additional compliance courses are listed below:
Compliance 101
Compliance 201 for Health Care Providers
Compliance for Governing Boards
Fraud, Waste and Abuse for Health Care Providers
Using Internal Controls
Combating the Opiod Epidemic in Indian Country
Protecting Patients in AI/AN Communities
Quality of Care in IHS

Using Internal Controls

This course uses the United States Government Accountability Office (GAO) Standards for Internal Control in the Federal Government (aka the Green Book) framework to provide an overview of internal controls. The Green Book includes the following five components: 1) control environment, 2) risk assessment, 3) control activities, 4) information and communication, and 5) monitoring activities. Consider these components as a guide for implementing an internal control system.

This course is one of nine of the Compliance modules published by the U. S. Department of Health and Human Services by their Office of Inspector General website. Additional compliance courses are listed below:
Compliance 101
Compliance 201 for Health Care Providers
Compliance for Governing Boards
Fraud, Waste and Abuse for Health Care Providers
Emergency Preparedness and Response
Combating the Opiod Epidemic in Indian Country
Protecting Patients in AI/AN Communities
Quality of Care in IHS

Coaching After Mistakes

In any managerial role, a primary responsibility is to coach others to be their best. This course is designed for managers and provides lessons to strengthen your coaching skills in particular when coaching after errors and mistakes.