MedTrainer's Healthcare Course Library

Interdepartmental communication empowers people and embraces collectivity to eradicate obstacles between departments. This course defines and describes key principles of successful interdepartmental communication, which lead to a positively transformed work environment.

AIDET, which stands for Acknowledge, Introduce, Duration, Explanation, and Thank you, is a communication strategy that healthcare workers use to improve communication with patients and each other. Training using AIDET cues the healthcare worker to include all information during communication. This course explains each of the AIDET techniques and explains how they can be used in everyday healthcare scenarios. A review of the literature will be included to determine the effectiveness of using AIDET in the healthcare environment.

The 340B Prime Vendor Program (PVP) is a contract awarded by HRSA, which is responsible for supporting the 340B Drug Pricing Program. The Prime Vendor negotiates pricing discounts with participating manufacturers, provides education and resources such as 340B University, and offers technical assistance through Apexus Answers.
The PVP is a voluntary program for covered entities and manufacturers alike.
These 19 courses are intended to help learners gain a general understanding of the 340B Program before they can take in-person trainings or virtual offerings. Learners must take all 19 courses plus the final course evaluation to get a statement of completion in Apexus Education Portal.
Modules:
1. Introduction to the 340B Drug Pricing Program
2. 340B Stakeholder Perspectives
3. Orphan Drug Exclusion
4. Eligibility Overview
5. 340B Pricing
6. Compliance Cornerstones
7. 340B and Medicaid
8. HRSA’s Medicaid Exclusion File
9. 340B Drug Delivery Models
10. Orphan Drug Exclusion
11. GPO Prohibition
12. Contract Pharmacy
13. Entity-Owned Pharmacy
14. Hospital Mixed-Use Pharmacy
15. Audit Process and Preparedness
16. PVP Contracting
17. 340B for the C-Suite
18. 340B and the Manufacturer
19. 340B and the Distributor

Maintaining laboratory equipment is critical to ensuring laboratory success and correct results. It is not sufficient to perform maintenance when instruments break down; preventative maintenance on a regular schedule is also necessary so that issues can be prevented and identified before they affect patient results and cause delays.
CLIA regulations set standards for regular maintenance of instruments and test systems as well as for more frequent function checks that can help staff identify an issue. In this course, we will define preventative maintenance and discuss its value in the clinical laboratory. We will discuss CLIA regulations, how and when preventative maintenance should occur, and documentation requirements.

The reference range, also known as the normal range, is the range within which most healthy individuals in a specific population who do not have a specific disease will fall. Physical environment, reagent manufacturer, employee training, and patient population are some of the influences that can affect test results and thus the reference range that should be used in a particular laboratory.
Under CLIA, laboratories must either validate the reference range given by a manufacturer or perform verification studies to determine a reference range, depending on the circumstances. In this course, we will go over CLIA requirements and the recommendations of other bodies for verification and validation of reference range.

The purpose of the course is to understand the difference between a manufacturer reference range and a reportable range. The effective use of reference ranges and reportable ranges is imperative to ensure the appropriate care of patients. This course will describe both ranges, their uses, and benefits.

Population studies are the analysis of various population statistics. This analysis is beneficial for identifying problems in particular regions and understanding patterns of change. These studies also help researchers learn how different factors are related, find solutions, and engage in efficient planning for the future. Population studies cover a wide range of topics such as demographic determinants, different theories of population change and fertility, and factors related to migration and policy matters. These studies cannot be ignored by planners, policymakers, administrators, academicians, and politicians. Population studies provide the foundational support for those professionals work and have become an integral part of the socio-economic and political systems, as well as economic development planning. This course discusses the background, methods, advantages, and disadvantages of population studies.

According to CLIA, every lab must have a technical consultant who must, among other duties, ensure that all staff members maintain their competency to perform the tests conducted in the laboratory and report the results accurately. One of the technical consultants responsibilities is to assess the staffs ability to obtain the correct results on previously analyzed specimens, external proficiency testing samples, or internal blind testing samples.
In this course, we will discuss blind studies as a high-quality way to meet CLIA requirements for periodic proficiency testing. We will discuss considerations for blind studies and compare internal blind testing with external proficiency testing.

Accuracy is a measure of how close an instruments or tests measurements are to the actual value of an analyte. For unmodified, FDA-approved tests or instruments, the manufacturers acceptable standards for accuracy should be used. However, the laboratory must verify that it can produce the specified level of accuracy under its own conditions. For laboratory-developed or modified tests, the laboratory needs to determine an acceptable level of accuracy.
In this course, we will define accuracy using examples from the clinical laboratory. We will discuss CLIA regulations involving accuracy, including as part of validation or verification procedures and as part of requirements for controls. We will also discuss documentation of accuracy standards for tests and documentation of control results.